LOL, you wanted them to charge you more so you could feel good about it? *shrugs* I never noticed any maintenance issues with the important parts of the bus (e.g. worn tyres or squeeky brakes). Sure there were no niceties like onboard catering, and the USB ports in the seat invariably never worked (far less the free wi-fi), but who cared? I paid general more more my two Uber trips and Gautrain within Gauteng than my entire return trip of 900km. That's a business model and a half, that enables that sort of pricing.