FAO : Pitbull

[fismail]

You have a PM ...

 

[Telkomisaloser]

/me also wants a PM

 

[YelloFever]

/me also wants a PM

PM sent

 

[fismail]

Pitbull not responding to my account enquiries , is he still alive or has he resigned from MTN or how , please respond.

 

[YelloFever]

Pitbull not responding to my account enquiries , is he still alive or has he resigned from MTN or how , please respond.

@fismail

I've sent him a email - Asked him to call u

MTNDD

 

[Pitbull]

Pitbull not responding to my account enquiries , is he still alive or has he resigned from MTN or how , please respond.

Still alive and kicking.

I help where I can. I have a day job u know.

O ja, you have been updated with a response on your previous query regarding this same topic. This has been handed to Revenue assurance and the MNP Port Support team.

This is out of my hands.

 

[fismail]

No communication from MTN as yet on this matter despite the fact that you have handed it over to them.

Its crazy the way this affair is handled.When is this matter going to be urgent enough as the bills continue coming , must I wait for judgements to kick in and the legal department to harass me for money for an account that does'nt exist.

Still alive and kicking.

I help where I can. I have a day job u know.

O ja, you have been updated with a response on your previous query regarding this same topic. This has been handed to Revenue assurance and the MNP Port Support team.

This is out of my hands.

 

[Pitbull]

No communication from MTN as yet on this matter despite the fact that you have handed it over to them.

Its crazy the way this affair is handled.When is this matter going to be urgent enough as the bills continue coming , must I wait for judgements to kick in and the legal department to harass me for money for an account that does'nt exist.

U might want to call your credit controller and advise.

 

[Voldemort]

U might want to call your credit controller and advise.

0831236086 , number for credit management

 

[fismail]

naa , for once they can call me if they value my custom for what its worth.

0831236086 , number for credit management

 

[Pitbull]

naa , for once they can call me if they value my custom for what its worth.

Now I rest my case.

 

[Voldemort]

Now I rest my case.

Seconded

 

[fismail]

dude , i've emailed MTN from the MTNActive site , I've left messages for my account manager to get back to me , I've pm'ed you for assitance , I've gone to the walk-in centre in Century City , what more must I do ( since its clearly so hard for MTN to actually for once call me ) just to tell MTN to stop billing me for a line that they clearly do NOT have on their network and thus bill for anymore.

clearly MTN's retentions or revenue team don't want to give 2 hoots or simply will send me bill after bill after bill and blame it on someone else all the time.

for my lousy R20k per annum that I spend with MTN , can I at least have some inkling of real service ( ie solve my problem since its MTN's problem in the 1st place )

Now I rest my case.

 

[YelloFever]

dude , i've emailed MTN from the MTNActive site , I've left messages for my account manager to get back to me , I've pm'ed you for assitance , I've gone to the walk-in centre in Century City , what more must I do ( since its clearly so hard for MTN to actually for once call me ) just to tell MTN to stop billing me for a line that they clearly do NOT have on their network and thus bill for anymore.

clearly MTN's retentions or revenue team don't want to give 2 hoots or simply will send me bill after bill after bill and blame it on someone else all the time.

for my lousy R20k per annum that I spend with MTN , can I at least have some inkling of real service ( ie solve my problem since its MTN's problem in the 1st place )

Has there been any feedback on this?

MTNDD