Fastest Home ADSL installation time you've had ?

Dolby

Honorary Master
Joined
Jan 31, 2005
Messages
32,700
Hi,

Only last week did I decide to order my residentual ADSL line.

I've heard all the horror stories about 2 to 3 month delay, but they assure me 6 weeks ? I doubt this - even though everything is in place (there are lines, exchange accepts ADSL etc). My question is, what is the shortest you've had your HOME ADSL line installed ?
 

photonman

Expert Member
Joined
Sep 1, 2005
Messages
1,028
i ordered mine on a wednesday and by thursday evening i was up and running
:p
 

Dolby

Honorary Master
Joined
Jan 31, 2005
Messages
32,700
19 days is pretty good actually ... I did the order on the 3rd and I've just called : they don't even have a DATE as yet.

Photon - you're excluded ;) I've just read about you and you apparantly know someone
 

derekc

Expert Member
Joined
Aug 1, 2005
Messages
2,058
20 odd days for me.

Being 3 months for a friend of mine. still no word. Telkom guy even crapped on him for calling and asking when it would be done because he called yesterday when the techie was gonna pitch. Appointment for installation date as made for 3 days ago and Telkom crapped on him to trying to follow it up. Absolutely ridiculous.
 

Fiekus

Expert Member
Joined
Sep 17, 2006
Messages
1,635
My friend applied in May and he is still waiting. I applied after him and three weeks later got my 'self install' letter from them. :p
 

GreatBigMouth

Expert Member
Joined
Sep 23, 2006
Messages
1,959
Does anyone know why DSL lines take so long to install? When I ordered Iburst, they delivered my modem to me the next day.
 

GangStarr

Expert Member
Joined
Sep 27, 2005
Messages
1,213
thats all that 0800456786 ever tells you.

GangStarr: so whats happening with the clients installation
ordertracking: they are doing the conformancy testing
GangStarr: erm.... ok?
 

Dolby

Honorary Master
Joined
Jan 31, 2005
Messages
32,700
So it seems to be either 20ish days - or months and months and months ! *sigh* I haven't even heard of that conformancy testing - they never mentioned it
 

mercury1

Active Member
Joined
Sep 13, 2005
Messages
54
ordered my line on a friday morning @10am and was installed the Saturday @2pm
not to bad for telkom
 

sach70

Well-Known Member
Joined
Jun 29, 2006
Messages
176
Ordered mine some time last year. After 3 months they could still not give me an installations date nor did they fix the error they made with the order (ordered a bundle, they wanted to supply the service minus the modem). So I told them to stick it and went to NoWire. Went in the morning, paid all the charges, took the modum home and were "on the air" by 11:00am. After 14 months on NoWire, I wish that I was more patient. NoWire started great, now, well lets but it this way, I can't wait for my contract to end, as are many more!!
 
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