<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">People are not appreciating what other senior members are doing for them, other ignorant people are hoping on the band wagon making bigger waves, destructive waves. These fights are not constructive and achieve nothing. I would like to thank the party that went to sentech and voiced the myadsl feelings. What you are doing is great and I hope that every things does start to come right as Sentech/WBS are the only ways forward.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
Don't for a moment think that Sentech's improvements of late are because of ANY of this positive interaction with them (in fact it was these "destructive waves" that forced them to start acting in the first place, remember that). In general though the improvements that Sentech have made and still plan to make are for <b>one reason only</b>: there is COMPETITION coming (Vodacom, iBurst, MTN etc.). The only reason Sentech had this meeting was for PR spin - I mean it's not as if they don't know what's wrong with their service, so on the technical front this meeting had no purpose whatsoever, although I am happy that they have informed at least *some* customers, which is a good break from their uber-secretive past.
Personally I believe in the effects of competition more than anything else in keeping any company's behaviour in check, and I have confidence that Sentech will keep improving its service in the long run ... NOT because of any "peaceful negotiations" and what-not, but simply because Sentech <i>faces competition</i>. I'm not "destructive": I hope that Sentech, iBurst, Vodacom etc. ALL survive in the long run, and I also hope that none of them ever become too dominant in the wireless Internet market .. consumers will then get choice, and it will keep profit margins at a minimum. But don't for a moment think that Sentech would be taking steps to improve their service if it weren't for (a) "destructive waves" and (b) prospect of competition. Sentech knew *exactly* what they were doing when they deliberately shrank the MW BW pool in May - the service deterioration was no accident.
In general I would prefer to see bad companies go under, so that Darwinism can take it's course and allow *good* companies to flourish in the longer run. We got knee-deep into the Telkom cr*p because we all kept supporting Telkom by giving them money. Now you want to keep supporting another lousy company, making them bigger and bigger until good companies can't compete. "Telkom is worse" is not a good reason to support another crappy company, and propping up Sentech is short-term thinking.
The way dorris puts it you'd think that the improvements Sentech have made were BECAUSE of this meeting. The improvements they've made so far all happened BEFORE this meeting, and at the height of the "attacking" times.
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