Fibre in Ramsgate

New Outage

*Outage Title:* Outage | DBN | Shelly Beach | OLT1 | LC2 | PON8 | Partial
*Outage Ref(solid):* FRG5268110
*Impact Start Time:* 2024-07-05 11:35:00
*Impact:* Hard Down

*Outage Update:*
2024-07-05
-- Logged to maintenance.
 
Afrigirl said:
New Outage

*Outage Title:* Outage | DBN | Shelly Beach | OLT1 | LC2 | PON8 | Partial
*Outage Ref(solid):* FRG5268110
*Impact Start Time:* 2024-07-05 11:35:00
*Impact:* Hard Down

*Outage Update:*
2024-07-05
-- Logged to maintenance.
Click to expand...
I'm in Shelly Beach and Frog Foot seems fine. Streaming has been buffering lots lately, but that could be international traffic.
 
Good evening @Afrigirl Frogfoot went down with broadband and service lights off, in Shelly. Did double check with a reboot in case
 
Afrigirl said:
Hi.

I logged a fault for now, there's no confirmation of an outage.

#1987236
Click to expand...
Good morning.

It has been escalated to our maintenance team and a technician will be in contact with the account holder to schedule a time and date on when they are coming out to fix the fibre.

Kind regards.
 
Frogfoot Fibre said:
Good morning.

It has been escalated to our maintenance team and a technician will be in contact with the account holder to schedule a time and date on when they are coming out to fix the fibre.

Kind regards.
Click to expand...
Ticket has been linked to an outage.

*New Outage*

*Outage Title:* Outage | DBN | Shellybeach | OLT 1 | LC 1 | PON 4 | Partial
*Outage Ref(solid):* FRG6099605
*Impact Start Time:* 2024-09-18 17:00:00
*Impact:* Hard Down

*Outage Update:*
*2024-09-19*
-- logged to FF Maintenance.
 
@Crumbl0x is the only client affected with us, so it is not on the network status page.
@IamNoone We are actively providing the client with updates. The node is not affected, but there was a fibre break due to municipal work yesterday afternoon.
 
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