Fibre internet in Gauteng on Openserve (Telkom) network

[Fintan]

You are spot on. At this stage Telkom are not using the remote MSANs for FTTH.

Thanks for the update

Hi jcheek

This is a photo of the telkom setup outside of the complex, it meets the description you provided in the quote above.

View attachment 301300

I believe jcheek is correct. My understanding is that MSAN rollout does not equate to FTTH. In fact my experience is that MSAN rollout usually negates the rollout of fibre as they tend to be competing services in Telkom's eyes.

However that's not an MSAN in the photo you posted, and I believe is either a DLU or DSLAM

Can you perhaps confirm if the cream-coloured box in the photo above is?

Thanks fintan

 

[MickeyD]

Can you perhaps confirm if the cream-coloured box in the photo above is?

Thanks fintan

That is one of the earlier MSANs installed early 2014 or late 2013.

 

[Bursty-dude]

I give up trying to phone Telkom about getting connected to fibre........
Every single idiot I have spoken to says there is no plan to roll out FTTH in our area:wtf:

Then I wonder what Sukumani Telecommunications has done here for the last few months? Putting in expensive decorations?

 

[StoneCold]

I give up trying to phone Telkom about getting connected to fibre........
Every single idiot I have spoken to says there is no plan to roll out FTTH in our area:wtf:

Then I wonder what Sukumani Telecommunications has done here for the last few months? Putting in expensive decorations?

View attachment 301600

Why not contact TelkomZA here on MyBB via PM or via Telkom's Facebook and Twitter accounts? I've had a lot of success with their Twitter in the past

I'd understand if you don't want to go through the schlep of creating a FB or Twitter account, but, if you're desperate you should try everything

 

[Bursty-dude]

I have sent TelkomZA a total of 7 PM's already, no reply to a single one.
I don't do the Twitter thing.
I am on FB though.

I will try tomorrow again, not in the mood for it now.

 

[StoneCold]

I have sent TelkomZA a total of 7 PM's already, no reply to a single one.
I don't do the Twitter thing.
I am on FB though.

I will try tomorrow again, not in the mood for it now.

There are probably a lot of PM's on MyBB for them to attend to. Try FB, they should be able to assist, but if that fails too, then Twitter is your last hope.

If you don't get the assistance you need, let me know and I'll see what I can do from my side via Twitter for you

 

[Bursty-dude]

Thanks Steve Austin

I sent another PM to TelkomZA and sent a message on FB.
Will see later if I get a reply.

 

[Fintan]

Thanks Steve Austin

I sent another PM to TelkomZA and sent a message on FB.
Will see later if I get a reply.

Hi Bursty-dude

I can confirm that the TelkomZA reps have been very helpful for me in the past. After months of struggling with Telkom, they were the ones who came through.

I hope that you get some resolution soon.

 

[Bursty-dude]

"Morning Ryan

Unfortunately not able to confirm when the network will be switched on from my side, all queries are handled by our dedicated fibre helpdesk - fibre@telkom.co.za / 0800 00 7268
They should be able to assist with your application and advise on projected live date

Regards
Charl Olivier
Telkom Social MEdia Team"


I have sent an email. I have also tried phoning 4 times now and no luck getting anyone with at least some knowledge to answer....
I will refrain from using any more of my energy trying to talk to Telkom over the phone.

 

[jcheek]

I have sent an email. I have also tried phoning 4 times now and no luck getting anyone with at least some knowledge to answer....
I will refrain from using any more of my energy trying to talk to Telkom over the phone.

Hey Bursty-dude

I know it's not what you want to hear, but ... the contractor(s) installing the fibre infrastructure for Telkom probably have to complete the circuit and test it (in some way) before it is presented for QC by Telkom's guys. Only then will it be handed over to Telkom (assuming it passes) for them to start commissioning and connecting customers. It's a big, lumbering machine that just has to move through a very specific process at its own pace and the machine will roll right over you if you try and fight it (too much).

The 'flag' is if/when your area shows as dark purple ("available") on the Telkom FTTH coverage map. At that point you can enquire with whichever service provider you've decided to go with, be it Telkom, WebAfrica, MWeb or whoever.
Good luck!

You could be in for another few weeks' (or months') wait. My advice ? Switch off to the FTTH roll-out and just let it happen in its own sweet time. Sounds retro (and it is) but you'll reduce your blood pressure considerably (trust me, I've been there!)

If you're really, really suffering with DSL, get yourself a Huawei B593 LTE router for R1 500, 50GB of prepaid TM data for R1800, plug in and enjoy LTE speeds similar to FTTH while you wait, starting tomorrow. Your area shows good TM LTE coverage. When FTTH finally arrives, sell the B593 or keep it as a backup.

 

[Bursty-dude]

If you're really, really suffering with DSL, get yourself a Huawei B593 LTE router for R1 500, 50GB of prepaid TM data for R1800, plug in and enjoy LTE speeds similar to FTTH while you wait, starting tomorrow. Your area shows good TM LTE coverage. When FTTH finally arrives, sell the B593 or keep it as a backup.

I will burn through that 50Gb in one day and paying 1800 smackers for 50Gb of data is just stupid.
And Telkom's LTE here sucks badly. At best it can get between 8 and 10Mb. My sister has Telkom LTE for her laptop and I know how she struggles.

The only LTE service that has any decent speed here is Vodacom which will hit over 40Mb with ease.

I will rather just wait patiently until the FTTH goes live.

 

[jcheek]

And Telkom's LTE here sucks badly. At best it can get between 8 and 10Mb. My sister has Telkom LTE for her laptop and I know how she struggles.

There are ways around that, but ...

I will burn through that 50Gb in one day.

... you have a unique set of problems!

... and paying 1800 smackers for 50Gb of data is just stupid.

Not stupid, more of an interim, non-contract measure. But not viable for that kind of usage, no.

I will rather just wait patiently until the FTTH goes live.

Last resort if said patience runs out .... PM Inertia and ask for contacts !

You will have gathered from my own posts on this thread that I very nearly signed up for 24 months on LTE because of similar hassles procuring FTTH.
Bottom line : doesn't matter whether it's copper or fibre, fixed-line with Telkom remains a hassle, both to get in the first place, and to maintain when (not if) it goes wrong. The stability, speed and low latency comes at a hassle-cost.

 

[FFF]

I give up trying to phone Telkom about getting connected to fibre........
Every single idiot I have spoken to says there is no plan to roll out FTTH in our area:wtf:

Then I wonder what Sukumani Telecommunications has done here for the last few months? Putting in expensive decorations?

View attachment 301600

I also live in that light purple area. A few days ago I saw someone playing with the pole which lies in my neighbors property that feeds copper to our houses, said he was finishing the installation of fiber for telkom (between 9th and 10th street). I asked him how long it would take before I would be able to take out a line, he said around 3 weeks as telkom needs to do quality checks or something.

Its great since the fastest speed we can get on copper in this somewhat upmarket area is only 2 meg...

 

[Bursty-dude]

Sukumani dudes are in the area and the fibre is apparently "going live" today according to one dude I had a quick chat with.

 

[FFF]

Sukumani dudes are in the area and the fibre is apparently "going live" today according to one dude I had a quick chat with.

Going live as in dark purple on the telkom map and ready to order??

 

[Bursty-dude]

Going live as in dark purple on the telkom map and ready to order??

Yebo.

But according to the map, we are still "pink zoned".

 

[feo]

Is Telkom ever planning to roll out in Pretoria West, specifically in Erasmia/Laudium/Claudius?

 

[Inertia]

Yebo.

But according to the map, we are still "pink zoned".

I've had Telkom fibre for a month now and my house is still "pink zoned"

 

[FFF]

I've had Telkom fibre for a month now and my house is still "pink zoned"

Good to know... How did you go about getting it?

 

[Inertia]

Good to know... How did you go about getting it?

See my posts earlier in this thread.