Hey all I am at my wit's end and need some urgent advice guidance, I have never seen such pitiful service for a simple release of a line,
I am the new homeowner and the previous TENANT not even the owner is holding up the line He claims he paid and I should pay his bill and he will give me the wifi pin ? he refuses to send me the cancelation letter he sent in, on the other hand, I have Afrihost that send me auto responses daily telling me they escalated it and waiting on Vuma to release this line for my order to be processed, my calls and emails to Afrihost is endless and no one is taking responsibility of this, I have to work with this line so this is so urgent and it has been more than a week of no movement on this matter, please help anyone !!!!!! by the way this TENANT lives in JHB and I am in cape town so no one is using this line they cant release any way , please help someone
I am the new homeowner and the previous TENANT not even the owner is holding up the line He claims he paid and I should pay his bill and he will give me the wifi pin ? he refuses to send me the cancelation letter he sent in, on the other hand, I have Afrihost that send me auto responses daily telling me they escalated it and waiting on Vuma to release this line for my order to be processed, my calls and emails to Afrihost is endless and no one is taking responsibility of this, I have to work with this line so this is so urgent and it has been more than a week of no movement on this matter, please help anyone !!!!!! by the way this TENANT lives in JHB and I am in cape town so no one is using this line they cant release any way , please help someone