Flaw in Telkom online chat discovered

Bradley Prior

MyBroadband Journalist
Staff member
Super Moderator
Joined
Oct 16, 2018
Messages
4,398
Flaw in Telkom online chat discovered

A MyBroadband reader recently discovered that Telkom's online chat platform offers more information than it should.

The reader told MyBroadband that he was having difficulty cancelling his ADSL service, and decided to use the online chat service offered on Telkom's website to resolve the matter.
 

zizo911

Executive Member
Joined
Dec 24, 2010
Messages
9,371
Interesting... Perhaps chat person accidently copied and pasted
 

PsyWulf

Honorary Master
Joined
Nov 22, 2006
Messages
13,948
Nope,online chat window closes down,you're returned to your account page

Sounds more like this work proxy presented somebody else's telkom account page or a cached one
 

initroot

Senior Member
Joined
Jul 30, 2011
Messages
879
I've actually seen this as well.. there is some clear issues with the chat.
 

Munki

New Member
Joined
Sep 27, 2017
Messages
9
I have noticed another flaw, I often use my work laptop to login to the Telkom site. The other day I logged in using my wife's account details, yet it opened my account.
 
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