FNB confirms deposit boxes stolen in Randburg heist

Garson007

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What's the point of storing something in a safety deposit box if it gets stolen anyway?
 

Arthur

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What's the point of storing something in a safety deposit box if it gets stolen anyway?
None.

But, generally speaking, more things are stolen/lost from houses than bank boxes. Especially for people who travel a lot. Lower risk, but like all else this side of the grave, never zero risk.
 

Knyro

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I don't blame FNB for this. They're a victim, just like the box holders. There's a range of safety deposit box services with various degrees of security - and pricing. Most people can't afford boxes in super-secured steel-and-concrete vaults behind massive safe doors as in the movies ... they just want something better than storing it at home where the risks of fire and theft are higher...
What would a vault at a bank like this look like?

But still overpowering a single guard and grinding through a wall? That's all it took? Sounds like security was lax.
 

Milano

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Generally, statistically speaking. Homes are generally more at risk of physical losses than banks.
Yeah but statistically speaking these FNB clients likely held one box at FNB which represents a 100% loss via FNB, statistically speaking of course.
 

crackersa

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What would a vault at a bank like this look like?

But still overpowering a single guard and grinding through a wall? That's all it took? Sounds like security was lax.
seems the guard doesn't have to do an hourly check in......
 

R13...

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What would a vault at a bank like this look like?

But still overpowering a single guard and grinding through a wall? That's all it took? Sounds like security was lax.
I decided to Google a bit and it looks like Arthur is right about low cost storage. There's one case earlier in the year in the US where the thieves cut through the room and got to safe deposit boxes which makes you wonder. I mean if all they need do is get in the building it doesn't say much when a wall and CCTV is all the security measures in place.

seems the guard doesn't have to do an hourly check in......
Maybe he does and the thieves who probably had an inside man knew that and worked within the limits. As indicated the bank is not forthcoming on the details of the break in.
 

Honey Badger

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What would a vault at a bank like this look like?

But still overpowering a single guard and grinding through a wall? That's all it took? Sounds like security was lax.
Check the link I posted, granted that was at ABSA:

Not even in a room two floors underground, behind three code-protected doors and a security officer were Simon Sun’s life savings and a gold statuette safe.

His safety deposit box at the Absa Adderley street branch was “mysteriously” emptied.

..

“When I opened the safety box on April 13, there was nothing, not even a piece of paper.

“The last time I visited the bank on April 2 my money was there. This means that in five working days my possessions were stolen. I am so disappointed,” the 38-year-old said.

...

A security officer and a safety box custodian – who is appointed by the bank – would then accompany him two floors underground. The trio would then proceed through two doors which were code protected.

“The safety officer could not go past the third door. Only the safety box custodian and I could enter there,” he said.

Two keys were needed to open the box. Sun had one key and the safety box custodian had a master key.

“But when I placed my key in the keyhole, it opened with just my key. It should not have opened with one key alone and that already raised my suspicions.”
 

supersunbird

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I don't blame FNB for this. They're a victim, just like the box holders. There's a range of safety deposit box services with various degrees of security - and pricing. Most people can't afford boxes in super-secured steel-and-concrete vaults behind massive safe doors as in the movies ... they just want something better than storing it at home where the risks of fire and theft are higher...
And their excuse for being unable to count?
 

rietrot

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How can it be an unknown number.. surely its easy to count...
They're first doing damage control. trying figure out what was stolen and what can be claimed back from insurance. Then they want to go back to the customers and say everything is fine and they lost nothing. Which is stupid.
 

rietrot

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What would a vault at a bank like this look like?

But still overpowering a single guard and grinding through a wall? That's all it took? Sounds like security was lax.
I have seen Safety deposit boxes at an ABSA that basically looks like post boxes in a back room, with just a normal safe door. I dought the walls have any kind of special reinforcement like the movies.
 

Arthur

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I have seen Safety deposit boxes at an ABSA that basically looks like post boxes in a back room, with just a normal safe door. I dought the walls have any kind of special reinforcement like the movies.
Ja, the ones in the movies are very, very expensive to rent. Very few of those in SA.
 

R13...

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It's funny at work we have these blast proof walls that take over two days to drill through with a high powered drill (the type of drill thay uses water to keep cool). And at that rate you only get a hole big enough to fit two grown man fists through. Surely a bank can afford to ensure their walls are at least at that level.
 

Milano

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At Gateway, they are not that expensive. Small from R3000 per year.

OUR SECURITY

IBV International Vaults has world class security features that are of international standards in order to ensure peace of mind.

These features include:

• CCTV
• Fingerprint Scanners
• Seismic Detection
• Dual Key Systems
• UL listed Vault Doors
• Professional Security Guards With Armed Response
• Ak47 Bulletproof Glass facilities

http://internationalvaults.com/security/
 

naeem

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Btw, how much is an FNB deposit box?
if its like Nedbank in JHB CBD - a few hundred a year (last i remember about R350/year)

VERY lax security. 1 guard, one lady to sign you in and escort you in. Cheapy steel gate (like a house gate) and each section is gated so one or two more basic steel gates to go through (which are usually just left open)

Two key system whereby you and the bank staff turn the lock together. and they then leave you alone to do your thing. One time they had a locksmith open a safe (owner lost the key), drill & 2minutes is all it took.
 

naeem

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theres a nifty idea though. inContact sms or app notification when your safe is opened.
 

xeslaro

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Eina. I feel for those people who have lost valuables, especially irreplaceables. No doubt FNB will not be accountable for the losses.
 

R13...

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theres a nifty idea though. inContact sms or app notification when your safe is opened.
They won't do the though because it'd open them up for all sorts of legal troubles. Not that it'd help in a case like this as the place must have had armed response and the thieves armed with inside info would come prepared.
 

schumi

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FNB: Customers notified of safety deposit box moves

JOHANNESBURG - First National Bank (FNB) says it notified its customers when it moved safety deposit boxes from other branches to the Randburg branch, which has been robbed,

despite customers saying they didn't know that their boxes had been relocated.

On Sunday, an unknown group of men held the security guard hostage before using a grinder to gain access into the bank.

FNB has declined to comment on how many safety deposit boxes have been taken or the value of the items stolen.

The bank's customers are still in shock after finding out that their safety deposit boxes were stolen during a heist at the weekend.

Some bank users say they were not even informed when their valuables were moved from another branch to the one in Randburg.
More at: http://ewn.co.za/2016/12/22/fnb-customers-notified-of-safety-deposit-boxes-move
 
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