FNB Email relating to them phasing out IE8 support on Online Banking

ToxicBunny

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Apr 8, 2006
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113,630
Anyone else get the email from FNB regarding them phasing out IE8 support?

I think whoever approved the Copy and Subject for that email needs to be shot. The Copy is mostly OK, still a bit shocking, but that Subject just SCREAMS phishing email to me.

Also, they should have a wealth of info in terms of which clients are using which browsers and only target those that used Online Banking in the last 6 months with IE8. And of course, their mail merge abilities seem to be lacking.

Subject : You'll no longer be able to access FNB Online Banking - please upgrade your browser
Copy : Dear Client,

Remember to upgrade to the most recent Internet Explorer version to stay online.

We are phasing out Internet Explorer 8 in September of this year. If you're still using this outdated browser, you'll no longer be able to access the FNB website or login to your banking profile. We therefore recommend that you upgrade to the most recent version.

Upgrading is free and simple and will keep you up to date with the latest technology.

For more information, you can view our frequently asked questions, or simply upgrade to a newer browser.

The process is simple and will ensure you don’t get left behind.

For further information, call Online Assistance on 087 575 0000.

Kind regards,
The FNB Online team.
 

deweyzeph

Honorary Master
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Apr 17, 2009
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The most shocking thing to me was that they only stopped at preventing the use of IE version 8 and below. They should have phased out all versions of IE!
 

ToxicBunny

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The most shocking thing to me was that they only stopped at preventing the use of IE version 8 and below. They should have phased out all versions of IE!

the versions of IE since 8 have been getting much better. IE11 is pretty decent actually.
 

Fulcrum29

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Jun 25, 2010
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the versions of IE since 8 have been getting much better. IE11 is pretty decent actually.

I only do work in IE11 and FF. Chrome 64-bit I'm testing out, but it is horrible in my experience, slow loading and slow searching, though I use it to browse MyBB. Accessing our business systems with Chrome is beyond dismal.
 

ToxicBunny

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I don't even bother accessing our business systems with Chrome.. its so hit and miss that its not worth it.
 

Agent47

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Joined
May 13, 2013
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304
It was send from comms@fnbmailer.co.za and as they seemingly has a server for every department its probably legit.

They don't have many 'click here's or random email addresses to reply to.

According to me its just a bit stupid, they have had the message on the online banking site for months so everyone that cares should already know.
 

rorz0r

Executive Member
Joined
Feb 10, 2006
Messages
7,968
I honestly thought it was a phishing mail from the subject... Mail seemed legit though.
 

saor

Honorary Master
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Feb 3, 2012
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34,315
I also received the mail on my phone and saw the subject line and thought wtf is wrong now. For a moment there I thought I had to actually go into the bank to fix something.
 

ToxicBunny

Oi! Leave me out of this...
Joined
Apr 8, 2006
Messages
113,630
Its a completely legit email...

But whoever approved that subject line definitely needs to be fired.
 
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