FNB unveils new app and logo

[Craig_]

Can't test that - I don't owe anyone.

I'll send you my details then you can do a test, transfer R100k over then we know it works.

 

[Ecco]

With payment history , go to Home > Pay > History > Payments (or eWallet / Global Payment)

With the 3 month thing, you can still get statements - but I think the transactions cap out at 150.

My cheque account which I don't use much goes back to 01 August - but credit card is far less

You still can if you use a browser.

Alternatively you can download up to 12 months worth of statements (free of charge) from Account settings > Statements history tab

My use case is that I need to pay for some classes it's not every month, so I would just go to payment history find that payment and pay again. Impossible now. Have to enter payment details all over again. I could add them as a beneficiary, but prefer not to I like to keep beneficiarys to family members etc who I send money to or my accounts at other institutions.

Can't see why they would restrict this to only the current month on the new app and website, when previously you could access quite a bit.

 

[bwana]

My use case is that I need to pay for some classes it's not every month, so I would just go to payment history find that payment and pay again. Impossible now. Have to enter payment details all over again. I could add them as a beneficiary, but prefer not to I like to keep beneficiarys to family members etc who I send money to or my accounts at other institutions.

Can't see why they would restrict this to only the current month on the new app and website, when previously you could access quite a bit.

I've got "Older Recipients" going back to 2020 available on the website - iow 20 months ago.

 

[Ecco]

I've got "Older Recipients" going back to 2020 available on the website - iow 20 months ago.

Where ?

 

[bwana]

Where ?

Under the payments tab

 

[Dolby]

My use case is that I need to pay for some classes it's not every month, so I would just go to payment history find that payment and pay again. Impossible now. Have to enter payment details all over again. I could add them as a beneficiary, but prefer not to I like to keep beneficiarys to family members etc who I send money to or my accounts at other institutions.

Can't see why they would restrict this to only the current month on the new app and website, when previously you could access quite a bit.

My use case is that I need to pay for some classes it's not every month, so I would just go to payment history find that payment and pay again. Impossible now. Have to enter payment details all over again. I could add them as a beneficiary, but prefer not to I like to keep beneficiarys to family members etc who I send money to or my accounts at other institutions.

Can't see why they would restrict this to only the current month on the new app and website, when previously you could access quite a bit.

Did you try what I said?

 

[Ecco]

Did you try what I said?

Yup working now.

I am pretty sure these guys were doing maintenance or something I can see a lot more then just 3 months now, scrolling I went up to 2019!

 

[saor]

Jinne fokkit.

Accidentally removed a virtual card linked to Tap to Pay. So I add another virtual card & name it Tap2Pay and go set up Tap to Pay again. It lists all my cards (physical and virtual) but doesn't display the virtual card nicknames, so instead of selecting my Tap2Pay virtual card, I need to go back to the card section, remember the last digits of the virtual card then go back to Tap 2 Pay to select that card. Also **** know why it pre-selects every single card but anyway. Then this for 3 days in a row now...



With no easy way to report a fault other than calling a number.

 

[saor]

Jinne fokkit.

Accidentally removed a virtual card linked to Tap to Pay. So I add another virtual card & name it Tap2Pay and go set up Tap to Pay again. It lists all my cards (physical and virtual) but doesn't display the virtual card nicknames, so instead of selecting my Tap2Pay virtual card, I need to go back to the card section, remember the last digits of the virtual card then go back to Tap 2 Pay to select that card. Also **** know why it pre-selects every single card but anyway. Then this for 3 days in a row now...

View attachment 1410231

With no easy way to report a fault other than calling a number.

Can someone else please try to add a virtual card to their Tap to Pay? I just keep getting that error message.

 

[SauRoNZA]

Can someone else please try to add a virtual card to their Tap to Pay? I just keep getting that error message.

What do you mean “add” to Tap to Pay?

The only thing I use is Apple Pay.

 

[Harmonic]

Alternatively you can download up to 12 months worth of statements (free of charge) from Account settings > Statements history tab

FNB shanked me for R50 a statement today after they just decided to stop emailing them to me some time a year and a bit ago. F em.

--

Got a notification on the phone today and nearly vomited in my mouth when I saw the icon.

 

[saor]

What do you mean “add” to Tap to Pay?

The only thing I use is Apple Pay.

When you set up tap payments in the Fnb app you choose which card you want to link. I've got physical and virtual cards... the app needs to know which card a person wants to use. I basically can't set up tap payments on Fnb right now because it keeps spitting out that error message.

 

[bwana]

Can someone else please try to add a virtual card to their Tap to Pay? I just keep getting that error message.

Worked fine

 

[saor]

Worked fine

View attachment 1412773

Thanks. Not using Apple pay tho, on Android device with just the FNB app so no third party wallet

 

[mugikhan]

When you set up tap payments in the Fnb app you choose which card you want to link. I've got physical and virtual cards... the app needs to know which card a person wants to use. I basically can't set up tap payments on Fnb right now because it keeps spitting out that error message.

If it’s android maybe try google pay. It’s probably your phone that is the problem.

 

[bwana]

Thanks. Not using Apple pay tho, on Android device with just the FNB app so no third party wallet

Ok - I think on Apple the FNB app would be considered the third party wallet

 

[saor]

If it’s android maybe try google pay. It’s probably your phone that is the problem.

Was working up until about a week ago. Accidently deleted the virtual card linked to my FNB tap to pay service and haven't been able to set it up again with a new card.

 

[mugikhan]

Was working up until about a week ago. Accidently deleted the virtual card linked to my FNB tap to pay service and haven't been able to set it up again with a new card.

Give google pay a try. My brother likes it. I have apple so can’t give more than that.

 

[Ecco]

Eish, i still dont know how to pay a bill on this new app. Makes no sense to me.

 

[backstreetboy]