- Oct 16, 2018
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First National DeDoekFNB will no longer email your bank statement - Here's why
FNB will stop sending banking statements via email to a large number of its customers, the bank confirmed to MyBroadband.
One of the reasons I left FNB. Charging me for accessing a 4 month old bank statement. Pillocks. Nedbank FTW. I can access ancient statements without issue except for credit cards - that's 6 months.
What utter BS.“At FNB, we are dedicated to offering you services that make the way you bank more convenient, saving you time and money,” the bank said in the email.
“For your convenience, you can access statements via the FNB App and online banking.”
“From 1 August 2020, your statements will no longer be sent via email,” the bank told customers.
The bank recommended that customers view their statement on the FNB or via online banking going forward, and provided guidance on how to access these platforms.
MyBroadband asked FNB about this change in statement distribution, and the bank said the change was made to improve efficiency and security.
Ja, annoys me.