Ford: I need to extend my factory warranty

PPLdude

Expert Member
Joined
Oct 3, 2011
Messages
1,618
Hey guys,

I'm sitting in a pretty kak situation.

I need to renew my factory warranty for my ST. However it expires 2 days before lockdown is lifted.

What in the actual **** am I supposed to do now?

Does anyone know if you can renew it online somehow?

Can still needs to be registered but the company I did it through is obviously closed as well.

Maybe they'll give a grace period seeing as the whole world is broken at the moment?
 

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
25,509
I am sure they just give you an grace period.

Dealerships never say no to money.
 

PPLdude

Expert Member
Joined
Oct 3, 2011
Messages
1,618
Can they permit that? Don't they need to adhere to the "global" ford policies? Or can they set their own?
 

ToxicBunny

Oi! Leave me out of this...
Joined
Apr 8, 2006
Messages
113,499
What I would do is email your ford dealership, as well as HO in SA etc etc... requesting an extension to the factory warranty now...

Get it in writing that you're requesting it prior to it expiring. You may find someone responds.
Though looking on the ford site, their customer care lines are still up and running, so maybe contact them and see what your options are as well.
 

Enzo Matrix

Honorary Master
Joined
Dec 15, 2006
Messages
13,808
What I would do is email your ford dealership, as well as HO in SA etc etc... requesting an extension to the factory warranty now...

Get it in writing that you're requesting it prior to it expiring. You may find someone responds.
Though looking on the ford site, their customer care lines are still up and running, so maybe contact them and see what your options are as well.
100%

Paper trail
 

Dairyfarmer

Executive Member
Joined
Apr 17, 2016
Messages
6,213
You would probably be able to get in contact with someone if you contacted Ford. Extended warranties are the bread and butter of sales and some salesman is working from his couch right now.
 
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