Fraudsters using social media platforms to steal money from South Africans

[Chris]

Fraudsters using social media platforms to steal money from South Africans

Fraudsters are using social media platforms, including Facebook and Twitter, to target South African telecoms clients looking for support and steal money from them.

Consumer activist Wendy Knowler told The Money Show’s Bruce Whitfield many mobile subscribers are desperate to find support and turn to social media for a solution.

The fraudsters monitor the Facebook and Twitter pages of companies like Vodacom, MTN, Cell C, Telkom, and Rain to identify people looking for help.

 

[supersunbird]

Yeah, they look for help there because the support channels like phoning or mailing or otherwise interacting with them are often a hassle and take long to get assisted, and some agents are poorly trained/not knowledgeable .

 

[RandomGeek]

Next ... customer support via TikTok video...and people will fall for it...

 

[Corelli]

They love this with credit cards. Call you with a credit card increase with all your details already. Even the balance on your credit card to your cent. Then you suddenly find your credit increase and the increase value deducted off your credit card (as if someone inside the bank did it). Seems to happen with Standard Bank a lot. I am really not impressed how easy its to get access to all your details and then take your money without even a notification.

 

[Corelli]

There is a similar scam where they say money has been stolen off your account or people buying tickets in Nigeria with your credit card. They will send you a bank OTP to confirm. The minute you do it they have access and then steal all the money in your account.

 

[supersunbird]

There is a similar scam where they say money has been stolen off your account or people buying tickets in Nigeria with your credit card. They will send you a bank OTP to confirm. The minute you do it they have access and then steal all the money in your account.

They do not need you to give an OTP or anything besides verbal confirmation that it is not a valid transaction.