Free Fibre Speed Upgrades - Did you get yours

Has your Fibre Line bandwidth been increased for the lock-down period?

  • Yes, bandwidth increased

  • No, bandwidth not yet increased [I will update my poll choice once it has]

  • Not eligible

Results are only viewable after voting.
SadIvyParrot said:
I so don't agree they are loosing money even if they pushed the speed to 1G/second, please explain how they, the ISP are loosing money, if they were, they would have been in court day 1, hour 1 fighting any attempt at a speed increase.. From an accounting background, if it was such an issue, why have we not reverted back to the glory days of dial up when we paid by time unit consumed and not what is in essence a single month long session???
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No you're right. ISPs sprinkle some magic dust on an FNO's contract and poof - INTERNET!!! It's a wonder not more people print money like this! Rent, staff, consulting costs, datacentre space, power, carrier grade hardware, finance, multiple backhaul and international transit costs are all imaginary too - I'm sure your accounting background knows that. Network engineers are the kindest on the planet - did you know they work for free? And don't forget all the "freebies," like routers, activations, installations and more - I know a guy, who knows a guy, who knows a guy who gets those for free. How dare ISPs charge you for something you use, based on how much of it you use? While we're at it, let's ask Eskom for uncapped electricity too.
 
Hi All


I'm with Vox (on Vumatel) on a 20/2 package. My download was upped to 50Mbps as expected, however I have seen no change to upload, which still sits at about 1.8. I contacted Vox about this many times over the past few months, and was given the runaround. First I was told to restart router/CPE, then connect to router with an Ethernet cable ("it is probably your wi-fi giving issues"), then connect directly to the CPE, bypassing the router, and so on and so on. eventually I spoke to someone who confirmed that the upload speed was still on 2Mbps (why not check it themselves in the first place?) but that the problem lies with Vumatel.

This went on for months, during which I called them countless times and emailed them about a dozen times... but the response was always basically the same. It was as if each call or email was the first one I'd made (despite me giving them previous reference numbers multiple times).

Today, new development: they emailed me to say "Due to port limitations on these particular services the double up speeds will only apply on the downloads. This is the guidelines set to us we can not change the upload speeds in regards. "

So I guess my question (sorry for the rant) is should my upload speed have increased or just download speed as they are now saying? I can't seem to find any confirmation either way.

Be safe.
 
mev said:
Hi All


I'm with Vox (on Vumatel) on a 20/2 package. My download was upped to 50Mbps as expected, however I have seen no change to upload, which still sits at about 1.8. I contacted Vox about this many times over the past few months, and was given the runaround. First I was told to restart router/CPE, then connect to router with an Ethernet cable ("it is probably your wi-fi giving issues"), then connect directly to the CPE, bypassing the router, and so on and so on. eventually I spoke to someone who confirmed that the upload speed was still on 2Mbps (why not check it themselves in the first place?) but that the problem lies with Vumatel.

This went on for months, during which I called them countless times and emailed them about a dozen times... but the response was always basically the same. It was as if each call or email was the first one I'd made (despite me giving them previous reference numbers multiple times).

Today, new development: they emailed me to say "Due to port limitations on these particular services the double up speeds will only apply on the downloads. This is the guidelines set to us we can not change the upload speeds in regards. "

So I guess my question (sorry for the rant) is should my upload speed have increased or just download speed as they are now saying? I can't seem to find any confirmation either way.

Be safe.
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My speed was 50/50 and got bumped to 100/100 no issues with upload or download. I am not with Vox
 
I am not with Vox, but am very suspicious about the quality of the routers we use in a fibre installation, not sure if you have the cheap Russian made ones...I have a d-link "made in Russia" and it is a hunk of junk, about the same quality and vintage as a Riva Lada 4x4!!!
 
mev said:
Hi All


I'm with Vox (on Vumatel) on a 20/2 package. My download was upped to 50Mbps as expected, however I have seen no change to upload, which still sits at about 1.8. I contacted Vox about this many times over the past few months, and was given the runaround. First I was told to restart router/CPE, then connect to router with an Ethernet cable ("it is probably your wi-fi giving issues"), then connect directly to the CPE, bypassing the router, and so on and so on. eventually I spoke to someone who confirmed that the upload speed was still on 2Mbps (why not check it themselves in the first place?) but that the problem lies with Vumatel.

This went on for months, during which I called them countless times and emailed them about a dozen times... but the response was always basically the same. It was as if each call or email was the first one I'd made (despite me giving them previous reference numbers multiple times).

Today, new development: they emailed me to say "Due to port limitations on these particular services the double up speeds will only apply on the downloads. This is the guidelines set to us we can not change the upload speeds in regards. "

So I guess my question (sorry for the rant) is should my upload speed have increased or just download speed as they are now saying? I can't seem to find any confirmation either way.

Be safe.
Click to expand...
Just tested mine. I am on a 20/2.
Presently, download= 42.3
Upload= 4.78
 
Till when ia the speed upgrades? Mine is still doubled.... Not complaining just curious as it was stated it would be tull 30 June 2020.
 
Hellhound105 said:
tull end of July 2020
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shaheedtait said:
Till when ia the speed upgrades? Mine is still doubled.... Not complaining just curious as it was stated it would be tull 30 June 2020.
Click to expand...

Same here. With vumatel/vox 50/5 and still getting 100/10, also not complaining. Yeah this mybb article stated 30 June so I was also wondering. According to the article some providers was until end July but vumatel was not one of them.
 
Yes, it seems to be extended. Rocketnet. Hopefully the 10/2 on Vumatel falls away and the 20/2 becomes the new minimum. Vumatel Reach even has 20/2 as minimum for less than on proper Vumatel.
 
Got a mail recently from Afrihost saying the openserve double speed would fall away at the end of the month and for just 200 randelas, we could keep the line speed doubled, and they'd even throw in a R200 rebate for August, so we only start paying for it in September.

Upgrade today and you WIN!! yay

Shu, too good to be true, but signed up anyway as I'm enjoying the 100MB line.

Buggers got me with a #@$@#$ pro rated charge for answering their email. Symptomatic of all that is wrong in the world.
 
Also received a few emails from Home-Connect advising the speed upgrades are ending and if I request my upgrade now I stand a chance to win a R10 000 Takealot voucher.

Not falling for that. I will go back to my old speed of 20/20 first and then decide. What if Vumatel decides to extend it for another month + I want to see how long it takes the to process the downgrades.
 
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