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Hi Guys. I need some help as I am not that tech savvy. I have a Telkom ADSL line for my data the odd land line call. I do most calls on WhatsApp, which is not always that reliable. I have just signed up with Freshphone as the marketing looks cool and costs seem OK. My question - is Freshphone a better option than WhatsApp, MWeb new VOIP offer, and Skype calls. Then if I cancel Telkom what do I repace my ADSL data facility with, which is very important and I have had good service with my MWed ADSL product over the years, but it needs Telkom?
Then do I use my cellphone for Freshphone calls or so I need to buy another handset?
Thanks Ockie, I’m with MWeb ADSL- 10mbs uncapped, incl Telkom Line at R750. +- Their site says they don’t have Fibre or LTE in Plett. ***********, Plettenberg Bay, but a neighbor is using LTE Rain. Appreciate your input. I’ll start using FreshPHONE today
The one thing to bare in mind is skype/what’s app and the likes all have proprietary codecs so they could sound better is certain scenarios. FreshPHONE uses G729a as a primary codec (this a highish quality codec for the bandwidth) they use GSM for low bandwidth and apps that don’t support G729 with out buying it, and OPUS for “HD” calling quality. The issue with OPUS is, it’s a bit bandwidth intensive. If you have fiber no worries. Might struggle a little over DSL or 3G. If you have great LTE coverage you will be ok.
The Higher quality codecs like OPUS are not the be all and end all either. Your leg between the PBX and your device may be HD but after the PBX when it reaches the upstream provider, it’s transcoded to G729 anyway. FreshPHONE to FreshPHONE calls on net will be HD though.
What I’m saying is if you struggle with what’s app I don’t imagine FreshPHONE’s quality will blow you away but by all means give it a go. Hope it works for you! It does for me.