Convex

Well-Known Member
Joined
Apr 1, 2013
Messages
485
Capture.PNG
I thought this kind of maintenance was finished on the 16th. Now they making it 9pm
 

breadbox

Well-Known Member
Joined
Apr 7, 2008
Messages
109
So ended up signing up for the Vodacom deal. 300gb day and night. Getting around 160 down and 20 up. Games play flawlessly. 183 EU ping. Am happy so far. Best of all no disconnects.

Frogfoot need to resolve their issues and fast. Many people are getting gatvol. Will be cancelling this fibre before month end.
 

Vamp1r3

Member
Joined
Dec 15, 2013
Messages
19
It now says that it is actually an outage, and not just maintenance. Why does this happen every other day, it's insane
 

vyking_sa

Active Member
Joined
Mar 16, 2009
Messages
39
Frogfoot Outage.jpg
And now this. Nothing regarding the matter on my ISP's site. This is from the Frogfoot site.
 

Reaper84

Expert Member
Joined
Jun 24, 2008
Messages
3,324
Probably went home for the night and will carry on again trying to fix it this morning. Exactly the type of service I would expect from them.
 

Leno

Expert Member
Joined
May 15, 2005
Messages
2,339
Downgrading my FF line and getting RAIN backup has really paid off this month
 

Leno

Expert Member
Joined
May 15, 2005
Messages
2,339
Is that the 5G or LTE deal that you got from them?
Unfortunately no 5G yet in Summerstrand, adverts for it on the lamp posts though lol :laugh:

I have a Voda tower on my buildings roof which the Rain LTE seems to use so its quite decent
 

AfriNatic

Afrihost Rep
Company Rep
Joined
Nov 18, 2016
Messages
6,634
@AfriNatic any inside info
Morning,

Dual NLD failure due to multiple breaks and vandalism. FrogFoot has had teams working through the night.

Outage Status: New

Outage title: Outage | PLZ | Port Elizabeth Down
Service Type: FTTH & FTTB
Outage ref (solid): FRG1647748
Impact start time: 2021-11-17 22:32
Impact: Down

Outage Update
-- Logged to vendor

Outage Status: Update

Outage title: Outage | PLZ | Port Elizabeth, Despatch, Uitenhage, King William's Town and Grahamstown | Hard Down
Service Type: FTTH & FTTB
Outage ref (solid): FRG1647748
Impact start time: 2021-11-17 22:32
Impact: Down

Outage Update

Please note this outage is due to a Dual NLD Failure between George and Kings Williams Town

Outage Update

Kings Williams Town Outage
-- Team have gained access at the Kings William Node and are investigating the fibre.
-- Team is investigating the fault at the East London Node now.
-- Vendor team dispacthing another technician to site ETA of 1h30min was given at 02:58.
-- Technicians tested full distance from East London however received high loss 26.6km towards King Williams Town from East London.
-- Technicians localizing loss.
-- Technicians still localizing loss.
-- Technicians are still localizing.

George Outage
-- Team have tested a disconnect at 14KM from George and are currently localizing the fault.
-- Team have discovered the fibre has been vandalized.
-- A civil team is enroute to assist in joining the two cables +-300m
-- ETA 30 Min
-- Team started splicing.
-- Teams still busy splicing.
-- Due to bad weather conditions technicians are struggling with splicing however they are still busy.
-- Technicians located another disconnection at 14.76km away from current joint.
-- Technicians are now localizing the point of disconnect.
 

PhireSide

Honorary Master
Joined
Dec 31, 2006
Messages
13,632
So there's vandalism and multiple fibre breaks on a night that they had maintenance planned.

Suspicious... :unsure:
 

JohnStarr

Executive Member
Joined
May 21, 2018
Messages
9,342
Morning,

Dual NLD failure due to multiple breaks and vandalism. FrogFoot has had teams working through the night.

Outage Status: New

Outage title: Outage | PLZ | Port Elizabeth Down
Service Type: FTTH & FTTB
Outage ref (solid): FRG1647748
Impact start time: 2021-11-17 22:32
Impact: Down

Outage Update
-- Logged to vendor

Outage Status: Update

Outage title: Outage | PLZ | Port Elizabeth, Despatch, Uitenhage, King William's Town and Grahamstown | Hard Down
Service Type: FTTH & FTTB
Outage ref (solid): FRG1647748
Impact start time: 2021-11-17 22:32
Impact: Down

Outage Update

Please note this outage is due to a Dual NLD Failure between George and Kings Williams Town

Outage Update

Kings Williams Town Outage
-- Team have gained access at the Kings William Node and are investigating the fibre.
-- Team is investigating the fault at the East London Node now.
-- Vendor team dispacthing another technician to site ETA of 1h30min was given at 02:58.
-- Technicians tested full distance from East London however received high loss 26.6km towards King Williams Town from East London.
-- Technicians localizing loss.
-- Technicians still localizing loss.
-- Technicians are still localizing.

George Outage
-- Team have tested a disconnect at 14KM from George and are currently localizing the fault.
-- Team have discovered the fibre has been vandalized.
-- A civil team is enroute to assist in joining the two cables +-300m
-- ETA 30 Min
-- Team started splicing.
-- Teams still busy splicing.
-- Due to bad weather conditions technicians are struggling with splicing however they are still busy.
-- Technicians located another disconnection at 14.76km away from current joint.
-- Technicians are now localizing the point of disconnect.
What about their 4 days of maintenance in Port Elizabeth? Any idea if that has gone through successfully?
 

JohnStarr

Executive Member
Joined
May 21, 2018
Messages
9,342
Morning,

Dual NLD failure due to multiple breaks and vandalism. FrogFoot has had teams working through the night.

Outage Status: New

Outage title: Outage | PLZ | Port Elizabeth Down
Service Type: FTTH & FTTB
Outage ref (solid): FRG1647748
Impact start time: 2021-11-17 22:32
Impact: Down

Outage Update
-- Logged to vendor

Outage Status: Update

Outage title: Outage | PLZ | Port Elizabeth, Despatch, Uitenhage, King William's Town and Grahamstown | Hard Down
Service Type: FTTH & FTTB
Outage ref (solid): FRG1647748
Impact start time: 2021-11-17 22:32
Impact: Down

Outage Update

Please note this outage is due to a Dual NLD Failure between George and Kings Williams Town

Outage Update

Kings Williams Town Outage
-- Team have gained access at the Kings William Node and are investigating the fibre.
-- Team is investigating the fault at the East London Node now.
-- Vendor team dispacthing another technician to site ETA of 1h30min was given at 02:58.
-- Technicians tested full distance from East London however received high loss 26.6km towards King Williams Town from East London.
-- Technicians localizing loss.
-- Technicians still localizing loss.
-- Technicians are still localizing.

George Outage
-- Team have tested a disconnect at 14KM from George and are currently localizing the fault.
-- Team have discovered the fibre has been vandalized.
-- A civil team is enroute to assist in joining the two cables +-300m
-- ETA 30 Min
-- Team started splicing.
-- Teams still busy splicing.
-- Due to bad weather conditions technicians are struggling with splicing however they are still busy.
-- Technicians located another disconnection at 14.76km away from current joint.
-- Technicians are now localizing the point of disconnect.
What about their 4 days of maintenance in Port Elizabeth? Any idea if that has gone through successfully?
 
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