Frogfoot rolling out fibre in Franschhoek

Dan C

Honorary Master
Joined
Nov 21, 2005
Messages
24,477
They seem to be on mission. Rolling out here in EL too.
 

Conack

Expert Member
Joined
Oct 3, 2005
Messages
1,664
Beware all prospective clients....

Frogfoot has been unable to install enough capacity for their clients in the Gardenroute area for more than 6 weeks already and all their promises have been broken to date.

We were lured to Fibre with good deals, but now sit paying R1050 a month for unusably slow internet during peak hours and weekends.
Nothing is getting done. No answers, week after week.

See more here:
https://mybroadband.co.za/forum/threads/frogfoot-performance-in-port-elizabeth-18h00-to-22h00.1053733/#post-24375721

Avoid at all costs...
ADSL > Frogfoot Fibre.
 

Frogfoot Fibre

Frogfoot Fibre Rep
Company Rep
Joined
Aug 14, 2018
Messages
90
Beware all prospective clients....

Frogfoot has been unable to install enough capacity for their clients in the Gardenroute area for more than 6 weeks already and all their promises have been broken to date.

We were lured to Fibre with good deals, but now sit paying R1050 a month for unusably slow internet during peak hours and weekends.
Nothing is getting done. No answers, week after week.

See more here:
https://mybroadband.co.za/forum/threads/frogfoot-performance-in-port-elizabeth-18h00-to-22h00.1053733/#post-24375721

Avoid at all costs...
ADSL > Frogfoot Fibre.
Hi Conack, please refer to your mentioned thread above, we have updated the forum on capacity issues. Please inbox us your details if this is not resolved.
 

Conack

Expert Member
Joined
Oct 3, 2005
Messages
1,664
Hi guys,

I understand this is damage control but as per your message above, we're looking at an additional 2-3 weeks of unusable internet, after escalating this with our ISP's for over 6 weeks.

This warning is only fair to prospective clients as Frogfoot has proven incapable in their planning department and oversold their capacity without addressing the issue for many, many weeks - with only promises to date.
 
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