i've been waiting over a week for my upgrade , from 512K to 1mbit (upto 4mbit). Each time i call its a different excuse..
1stly they tell me they are busy on the upgrades now, it should be up in a hour or two, then i phoned 2hours later, Then they have no information on my status. i should call the next day.
Next day i call, then they say my line is cleared for upgrade the technician should just go out and do it. (waited another day)
Called again the next morning, was told that my upgrade is still being processed i should call the next week to check my status...
hmm. Still waiting... and its been 7days (including the weekend)