Getting fibre into an estate - my experience and final win with MetroFibre

MagicDude4Eva

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813 has 8 SSID
standard, Guest and 6 others called operator, but all can be renamed

Mine has only 2 SSID (the one I renamed and the other is guest). Just to confirm: Are you running a 813G or a different model? Perhaps this is a firmware issue or operator config. I will check screenshots again, but I can not remember seeing the checkbox options.
 

MagicDude4Eva

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So whats the verdict still no confirmed answer?

I can't find an option on my 813G to activate multiple SSIDs. Perhaps this is locked down via firmware or via the provider. Not an issue for me as I only use 1 SSID:
SSID_Settings.jpg

I am currently experimenting with the QoS setup with the intention of the PS4Pro having lowest latency/jitter and highest priority and the Synology NAS (for VPN, cloud backup, downloads etc) lowest QoS
QoS-Setup.jpg

The way I think the above works:
- All devices not classified (phones, tablets etc) will have "Best effort" class (this is below AF11)
- AF11: Synology NAS has lowest named QoS
- AF21: Is the kid - better than the NAS and default devices
- AF41: My work laptop highest class
- EF: PS4Pro (Expedited Forwarding, also in the DMZ)

It is quite difficult to test as the Calix has no monitoring and I really rely on network stats on the devices:
- I queued a big download and an upload on the Synology and the device was doing about 3Mbps
- I then did a big download on my laptop and I could see that the Synology dropped throughput and the laptop gained
- I then did a PSN download on the PS4 and it was noticeable that the Synology dropped some more (so did my laptop) and the PS4 was doing about 2Mbps

So far everyone is happy. With the QoS settings my kid does not complain about being kicked off Overwatch (although I think that was an Overwatch issue). The SO is happy with streaming/Netflix and her work connectivity. Sadly my PVP gameplay still has not improved and I now need to find something else to blame for my poor aim.
 

Nomadman

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Sep 14, 2016
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For the wifi devices i think SSIDs is easier route but how is it that the other dude has multiple SSIDs and now he has disappeared
 

Nod

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Found this link:
https://www.calix.com/content/calix...-gw-op/ae/800-spg/index.htm?toc.htm?65393.htm

With integrated Wi-Fi, the 813G GigaHub incorporates:

  • 2x2 Multiple-Input-Multiple-Output (MIMO) at 2.4 GHz
  • The 813G ANSI versions 2.4 GHz Wi-Fi radio operate at the maximum conductive emissions allowed by the FCC.
  • 802.11n certified (also compatible with 802.11b/g)
  • Push-button WPS
  • WEP64/128 bit encryption
  • Eight SSIDs with pre-configured factory defaults

Also mentioned in the data sheet: http://tele-a.ru/wp-content/uploads/2015/09/812G-813G_GigaHub_ANSI.pdf
 

MagicDude4Eva

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Mine has 2 (the re-named and one guest). My screen looks nothing like the others although it is a 813G. Could very well be a different firmware or a different "sub-model". The other guy who said it can be activated disappeared and I went through all settings and there is no way to configure/activate multiple SSIDs. Perhaps this is operator locked or firmware locked.

Also remember, some people have the 842/843 (the 2.4 and 5.0 GHz) model and don't know this and will have more SSIDs.
 

chunk10

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Sent you a PM with details. The regular activation would take 12-24 hours. When I asked for help it was activated literally within 1 hour. Send him an email with the picture of the sticker on your router - that should do. Not sure if he works today though.

Hi Magicdude4eva, any idea who to contact with regards to getting line activated on Metrofibres network, been 48 hours and still no luck?
 

MagicDude4Eva

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Hi Magicdude4eva, any idea who to contact with regards to getting line activated on Metrofibres network, been 48 hours and still no luck?

Drop me a PM if it is not activated by 11am with your MFN user-name and estate. I will see if I can then get someone to help. MFN does not work past 5pm - so no point doing anything now.
 

mono2

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Nov 14, 2005
Messages
98
It's been a long haul (since beginning 2015) to get fibre into our estate (Broadacres Country Estate). When I started with this project, Vumatel and Greencom were already busy in Lonehill and moving towards Fourways.

When I contacted all the FTTH providers beginning of 2015, no-one had any interest (our estate has 230 free-standing units and 80% of them expressed interest) to run fibre into our estate. In August 2015 I then learned that Dark Fibre has literally circled our estate with fibre and ran it all the way through to Steyn City and Dainfern. MTN has started a fibre-project across the street (Cedar Lakes). I then again approached Greencom, Vumatel and a number of providers with a committed list of 120 signups and again no takers.

In November 2015 SADV approached us but neither their offering, their demand for a 5 year exclusivity and their lack of transparency (they said that they offered fibre with every major provider, but when I contacted MWeb, Afrihost, Vox, they knew nothing about it) was convincing. Eventually it turned out that their open-network and multi-ISP support was based on a letter of understanding with Vodacom without a tangible product offering or having signed up any ISP.

In January/February 2016 both Vodacom and MTN provided offers which were not only very expensive (especially out-of-bundle at R7/GB and no uncapped offering) but also restricted us to only their network without any chance of ever switching.

By March 2016 I was about to throw the towel when I reached out to Metrofibre and was surprised (and also suspicious) when they came back with "Sure, we can get you lit up before xmas". The initial discussions, site surveys and signing of letter of intent took longer than I hoped, but by mid June 2016 it was all project start date.

I am not sure what it technically entailed to get the mysterious fibre-cabinet installed close to our security office, but I watched people sitting under umbrellas for weeks which looked to me like splicing cables and running fibre to the individual houses. It turns out that the majority of our public sleeves and man-holes in the estate were filled up with sand and muck and it took Metrofibre quite a long time to clear them out in order to run cabling.

Beginning of November I got the call that the fibre-line will be pulled into my house. I unfortunately did not take pictures of the manhole itself, but they used a draw-wire to pull the fibre through the existing ducting (where also the Telkom line runs), ran it into the roof and then into the study where it was connected to a really boring looking white box (the MyPassport is there for size illustration) which is called the ONT (Optical Network Terminal):
View attachment 401625

Within two weeks all houses received their ONT installed and in most cases this went smooth. In some rare cases the installers had to cut the Telkom cable (as the ducting was too think to pull the draw-wire through with the Telkom cable) and then use the Telkom cable as a draw-wire to pull the fibre and then use the draw-wire to pull the Telkom cable back and repatch the copper line (one resident said that his VDSL line worked faster after the engineers repatched it).

Today was the big day where the modem (it is a Calix 813G) was installed. This also was not very spectacular and looks like this:
View attachment 401627
View attachment 401629

The Calix 813G:
Has 4 Gigabit ports and I chose the smaller version with 2.4Ghz Wifi as most of my "serious" equipment is wired and Wifi is only used for phones, tablets. Laptops are connecting through Airport Express which are running through wired switches connecting to the Calix. There is also a bigger Calix version available which has 5Ghz and I think more than 4 ports.

Once the Calix was installed the activation normally takes 12 hours (thanks to one awesome MetroFibre MyBB member I had my Service light flash within a few hours - thanks you ROCK!!!!). The Calix has all the typical router configurations you need (QoS, port-forwarding, DHCP, custom IP ranges, firewall, DMZ etc). It does however lack VPN functionality (my VPN sits behind the Calix via another device).

The configuration for me was really straight-forward, as I run my own DHCP, DNS and it was literally just necessary to lock down the Calix, configure MAC-filtering for the few wireless clients connecting to it.

Speedtests look awesome (I just took at 25Mbps fibre at the moment to get off Telkom and will then switch it up once Telkom/VOX is cancelled). Metrofibre does not have a customer portal yet (it is in the works), but does offer access to most major ISPs on their network (I might switch to Firestream in January once everything settles)

Over the last 2 years I learned:
- That I have no clue how fibre is configured and what technology is behind it
- That there are many "dodgy" FTTH providers out there and they make promises which they can not keep
- That many FTTH providers try to lock you into exclusivity
- That most FTTH providers have no interest in doing the groundwork (even after handing them over 120 confirmed signups which would have resulted in at least R150 K/pm many could not be bothered)
- That big providers such MWeb, Vodacom, MTN do not really care and have no flexibility


Speedtests (remember - this is on 25Mbps fibre uncapped) - I personally don't rely on those too much, as results are often very inconsistent:

Please note about speedtests: During both the 25mbps and 50mbps I ran the test "unclean" (kid was playing Overwatch/Steam, and a total of 8 devices connected)

Local - Jozi:


Local - to the mountain:


Intl - London:


Intl - New York:


Intl - Munich:


Switched to 50mbps - Jozi:


Mountain - 50mbps:

Do you know if the manholes belong to telkom or the estate ? We have been told in my estate that they belong to telkom and can't be touched
 

MagicDude4Eva

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Do you know if the manholes belong to telkom or the estate ? We have been told in my estate that they belong to telkom and can't be touched

Who told you they belong to Telkom? The manholes belong to the estate and Telkom might have servitude to gain access to the man-holes. I know that in some estates Telkom clogged up common sleeves with all their infrastructure preventing anyone else access. In our case we had 2 spare-sleeves/conduits along-side of Telkom but there was a section where two conduits had previously collapsed and everyone was going through it - the fibre cable itself is not that thick.

The only concern is that if Telkom uses the same conduits that fibre will get damaged (we had this now 4 times in just that one section and it is starting to look like they do this on purpose).

I would check with the estate architect/planner - in rare cases there might have been an agreement where Telkom subsidised manholes / conduits but then hopefully the estate was clever enough to have shared access.
 

MagicDude4Eva

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Our estate has just turned open-access which means that we can switch to any other ISP supporting MFN. A couple of gotcha's:

Over the last few weeks I learned that Calix has a layer2 device (called the 803G) which very well allows straight PPPoE authentication. This gets rid of all the rubbish of placing an IP into the DMZ to bypass all the 813G "noise". The gotcha is that Metrofibre does not support PPPoE against the 803G (they said it is because of "provisioning / security reasons", but to me it sounds that they do not have the appropriate authentication mechanism in place and the layer3 devices such as the 813G or 84XG are probably authenticated via their MAC-address or some other form. There seems to be no PPPoE authentication going over the wire between the 813G (I had someone run some "diagnostics" on the fibre itself).

Other ISPs on the MFN network either support the 803G directly (which is great), but most insist on a 803G+Mikrotik (or other layer3 router) to be placed in front of your equipment (and then I think you are better off just sticking it out with the 813G - at least it is only one device you have to worry about).

I am trying to get feedback from all ISPs being supported on MFN and will post feedback here. Feels like pulling hen's teeth at the moment.... not sure why everyone is reluctant to share information....
 

jonathanj

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Jul 20, 2015
Messages
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Other ISPs on the MFN network either support the 803G directly (which is great), but most insist on a 803G+Mikrotik (or other layer3 router) to be placed in front of your equipment (and then I think you are better off just sticking it out with the 813G - at least it is only one device you have to worry about).

I am trying to get feedback from all ISPs being supported on MFN and will post feedback here. Feels like pulling hen's teeth at the moment.... not sure why everyone is reluctant to share information....

Any luck here? MFN provided me with an 803G, my ISP is Cool Ideas. I already have a Ubiquiti EdgeRouter X and I was hoping to use this to do PPPoE via the 803G. I can't figure out how though, the instructions in the 803G manual are about as clear as mud, trying to do the obvious thing (do PPPoE over the interface the 803G is plugged into) results in pppd complaining about PADO timeouts.
 

MagicDude4Eva

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Any luck here? MFN provided me with an 803G, my ISP is Cool Ideas. I already have a Ubiquiti EdgeRouter X and I was hoping to use this to do PPPoE via the 803G. I can't figure out how though, the instructions in the 803G manual are about as clear as mud, trying to do the obvious thing (do PPPoE over the interface the 803G is plugged into) results in pppd complaining about PADO timeouts.

They did not want to give me a 803G. On my Ubiquiti USG I would just need to configure WAN1 as PPPoE and then provide the user credentials. My limited understanding of how their GPON works:
If you are on MFN and use MFN as an ISP
- The layer2 such as the 803G is not supported with them (but they do support other ISPs)
- All Calix devices are "GPON provisioned" - meaning that head- and client device talk to each other. It is not possible to use a non-Calix device or to use a Calix device which is not specifically configured with their head-device (perhaps someone in the know can explain more technically what this means)
- All layer3 devices (813G, 84XG etc) with MFN as an ISP do not use PPPoE. MFN just authenticates those devices directly via MAC address. They did not want to explain why (especially since the layer3 devices show PPPoE config).
- It is not possible to use layer3 devices via PPPoE - this seems to be a configuration which has been disabled

If you are on MFN and use another ISP - such as Firestream etc
- You will get a layer2 803G and some cheap-ass Mikrotik (or some other router which does PPPoE). Some ISPs do basic PPPoE and others lock it into the MAC-address of the issued router. I also heard that others do just MAC-address

I think you need to check that:
- MFN has provisioned the 803G on their network and (I think the 803G has LEDs which would show that the link is properly configured and then separate LEDs for internet being connected - or?)
- Cool Ideas has enabled the 803G / PPPoE on your account

Sorry that I could not be of more help. I would have loved to get my hands on a 803G and try this via the USG. TBH: I do not know anyone who has done this (I think there is no technical limitation or issue, it is probably just a config issue with the ISP or the fibre-provider not having done something).
 

jonathanj

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Jul 20, 2015
Messages
14
As it turns out, MFN hadn't provisioned the 803G yet. After doing that everything went smoothly: connected the ONT to my EdgeRouter X and did PPPoE via that interface. No MAC locking.
 

Tytytigz

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Apr 7, 2017
Messages
2
Hey Magicdude4eva, can I drop you a pm with regards to who I should contact, my service light has been off for 3 days now
Thanks
 
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