Gigaset I540 and Yealink WS2P

[mark haagman]

Suoersonic are my service provider , I moved when Neotel hung up their gloves, Neobb was fine I previously used a Gigaset A540 which worked very well, Supersonic say this phone wont work with their softwear and suggest I buy The Yealink WS29.

I dont understand why the Gigaset wont work. or is Supersonic being difficult?
Thank You
Mark Haagman

 

[panayi]

Suoersonic are my service provider , I moved when Neotel hung up their gloves, Neobb was fine I previously used a Gigaset A540 which worked very well, Supersonic say this phone wont work with their softwear and suggest I buy The Yealink WS29.

I dont understand why the Gigaset wont work. or is Supersonic being difficult?
Thank You
Mark Haagman

Is it a gigaset A540IP or just A540 ? In other words, is the the VOIP version ? If it is, should just be able to get the SIP settings for your new provider and off you go.
I have a previous generation and have 2 or 3 SIP providers loaded on my Gigaset...

 

[mark haagman]

Is it a gigaset A540IP or just A540 ? In other words, is the the VOIP version ? If it is, should just be able to get the SIP settings for your new provider and off you go.
I have a previous generation and have 2 or 3 SIP providers loaded on my Gigaset...

Hi, thankyou for the reply my phone is the A540IP which Supersonic says is not compatable with their softwear

 

[panayi]

Hi, thankyou for the reply my phone is the A540IP which Supersonic says is not compatable with their softwear

If its the IP version, should work the same as if it was the Yealink.... just server, codecs, user name and password.
I would maybe call them again (get a different agent) and tell them you have the IP version. Have the required setting fields at hand to figure it out.

 

[dillydog]

They are talking rubbish the A540IP supports SIP and analogue in one device so unless they are using some magic protocol then they are talking rubbish. The Yealink Phones are SIP only. As per above, ask them for your login credentials and your Server address. The A540IP can be a bit fiddly to setup sometimes but you are welcome to PM me and if I can assist you I will.

Thanks