Fishfly, I realised why I had to stay away from Telkom!
I sold my laptop modem + iburst modem to my boss and thought it's time to use my good ol' Samsung ADSL modem again (worked a treat in the UK!). I went to Telkom, applied for a phone line and ... she said they could ONLY do it after three weeks!!! Needless to say, I cancelled my order and went to purchase an iBurst desktop modem.
After two days, this woman from Telkom phoned me and was asking me in a threatening voice why I cancelled my order - it was sounding like the Telkom police are on their way to my house!!! I told her that the service center told me it would take three weeks to activate the line (there's already an existing one in my house) and that I see the Telkom tech guys sleeping in their bakkies every afternoon, so I can't see why it must take three weeks.
She just went quiet.
That is why I'd rather stick with iBurst, nothing can be worse than being a 'valued Telkom customer', like they state on their web site - EVER!