Greencom/Telkom email interface

[sailbad]

Can anyone help.
I have moved to a complex that has Greencom fibre.
I also have a stand alone email address of long standing.
No matter what we try I cannot send emails using this address from Outlook 2016/ Windows 10 but am able receive.
Greencom has no smtp which suspect is part of the issue unless Telkom opens up a channel all out going mail bounces with error 554 5.7.1
Have addressed emails to Telkom - no response
Have contacted Telkom via messenger - response - we are looking at it (two weeks plus)
I can log into web mail and send mails but difficult to manage my emails unless I cc myself on everything.

Any help appreciated.

Rgds

 

[jacosmit]

Problem may be that they are blocking sending smtp from other ISPs, Mweb loves to do that too.

 

[jacosmit]

You can always access your Telkomsa.net account via we browser. Webmail.telkomsa.net

 

[paul5186]

Telekom doesn't have a authoritative smtp server. Move to Gmail.

 

[Johnatan56]

Telekom doesn't have a authoritative smtp server. Move to Gmail.

If that's the issue, set up forwarding to a secondary account.
https://mybroadband.co.za/vb/showthread.php/92343-Forwarding-telkomsa-net-emails

 

[PBCool]

Yeah Telkom's outgoing smtp works with Auth but the mails never go anywhere, we have had to setup relay for Telkom customers only.

 

[sailbad]

Telekom doesn't have a authoritative smtp server. Move to Gmail.

I have gmail as back up and have fifteen years of dealing with people with my Telkom address - its a pain trying to convert everyone.