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Iburst used to do this very commonly, so one would think they have to shape, to keep the network working well[MENTION=192591]AfriMan[/MENTION] and [MENTION=431899]AfriNatic[/MENTION] it would be great if you can find out from them (as I have had no luck whatsoever) if this would be a permanent situation. This is definitely shaping! If it is permanant i wil have to investigate other providers.
[MENTION=53220]eg2505[/MENTION] acording to [MENTION=192591]AfriMan[/MENTION] this is suposed to be a unshaped product, anyway it was till rain mobile launch!!I really doubt that they are actively shaping, as it's an unshaped product. Shaping would also affect all users on the network, as you can't shape regionally (at least not in the way I understand they've setup their network). So I do believe this is a local demand issue, which means it is definitely not permanent.
[MENTION=323060]AfriGenie[/MENTION] used to get between 40 and 50Mbps down now only 30 to 40, so in essence, demand increase (tower congestion) = slower overall speedThat's not great. What were your speedtests looking like around that time?
I can't speak to any shaping or throttling at this stage, but we are working on getting the issue with slow upload speeds resolved.its being shaped, simple explanation, seen it before with iburst,
yes unshaped and all that, but its a tradeoff, slow P2p throttling/shaping?
or no network due to everybody else bringing down the network? with torrents ect...
IE, you fully aware of shaping, and to not get quoted to death you say, "we investigating""I can't speak to any shaping or throttling at this stage, but we are working on getting the issue with slow upload speeds resolved.
As AfriMan pointed out, the Fixed Wireless products are unshaped and shouldn't experience throttling, and I'm not aware of any change in that regard. If there are any issues that arise, we will always do our best to figure out what's causing it and get it resolved.IE, you fully aware of shaping, and to not get quoted to death you say, "we investigating""
rule 1 of corporate communications, never admit fault...
[MENTION=323060]AfriGenie[/MENTION], we sure its throttling, Iburst did it, Rain does exactly the same nothing new.
If you are experiencing issues with your Fixed Wireless package then we need to investigate this. As I've stated, from my understanding the Fixed Wireless packages aren't shaped, so if you aren't having a decent experience then this is something that I need to look into.This is definitely shaping of some sort. I'm communicating with a friend who has the exact same package from Afrihost, but lives a good 30min away.
Steam downloads limited to ~600KB/s
Normal downloads limited to ~100KB/s
Streaming in Netflix seems slower.
All while speed test shows upwards of 30mb/s..?
This is absolutely unacceptable, to shape on a capped package is ridiculous. It's going to take me 3 hours to get a 6 gig update on steam. Are you out of your mind? I might as well go back to ADSL then, and it sure as hell won't be with Afrihost.
It is quite clear Rain do not care about fixed lte network anymore since they launched their Rain mobile, could I please have an answer on when the cut off date is for cancellation so that I can plan ahead?When is the latest date that you can cancel the same month without paying, rolling over to the next month?
I think it was the 20th? should I wait until next month before cancelling now?
They definitely do care - the mobile network is data only and runs off the same backbone so all users would be affected.It is quite clear Rain do not care about fixed lte network anymore since they launched their Rain mobile, could I please have an answer on when the cut off date is for cancellation so that I can plan ahead?
It really depends on the tower and the increase in users in recent times. We are seeing that generally RAIN has had a growing uptake. We can get your details and provide them to RAIN to investigate furtherAlso experiencing shaping during "peak" hours on my Afrihost RAIN fixed wireless package.
I can barely stream YouTube in 720p after 6pm and my torrents grind to a halt. Gaming (dota) also takes a hit with high (500ms+) ping making it unplayable. Switching to MTN and everything is smooth. Definitely shaping at play if so many of us are having this issue at EXACTLY the same to time.
You can't expect me to believe that hundreds/thousands of people are connecting to the same tower at exactly the same time every single day (18:00) for it to be Tower congestion
Anyway, doubt Afrihost can actually do anything about this as it's a RAIN issue.
Yes they care about us fixed LTE users thank you!They definitely do care - the mobile network is data only and runs off the same backbone so all users would be affected.
We are seeing congestion in certain areas but RAIN is proactively collecting information from users so they can address it as quickly as possible.
Unfortunately we've passed the cancellation cut-off for June, so if you cancel now it will take effect at the end of July.