Help! I've received my Rain 5G router and Sim yesterday but still no activation even thought its been over 24 hours

caydenseth11

New Member
Joined
Mar 2, 2021
Messages
1
As I said in the title, Router and Sim was delivered yesterday at 12:27pm but still no activation. I've called their customer service and they said they'll put a ticket through with their network support team but it'll take about 5 hours. Can someone please advise me on what to do now?
 

rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
1,512
As I said in the title, Router and Sim was delivered yesterday at 12:27pm but still no activation. I've called their customer service and they said they'll put a ticket through with their network support team but it'll take about 5 hours. Can someone please advise me on what to do now?
Hi @caydenseth11

Please provide me with your email via PM.
 

Fistors

New Member
Joined
Mar 3, 2021
Messages
1
I also received 4g unlimited data sim on Monday from Ram courier my sim not activated yet on my Rain dashboard is still saying waiting for delivery, I tried to contact rain support but still no luck
 

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rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
1,512
I also received 4g unlimited data sim on Monday from Ram courier my sim not activated yet on my Rain dashboard is still saying waiting for delivery, I tried to contact rain support but still no luck
Hi @Fistors

Please provide me with your email via PM
 
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