Help please. Openserver Fiber swap to Axxess or Cool ideas?

Detka

Well-Known Member
Joined
Nov 13, 2009
Messages
120
Hi All,

I am currently on Crystal web however i had problems start in May that are still present. The issue was to deal with my packet loss and download speed being lower then normal during evenings. Issue was seem to be fixed but came back again later. Yesterday put me on the edge of frustration once i did:
http://beta.speedtest.net/result/6358809244 - Crystal web Test

i swapped to axxess test account minute later and did another test

http://beta.speedtest.net/result/6358812284 - Axxess test 1 gb free account

And support could not figure out how to help me.

I cannot test Cool Ideas yet but i heared good things about them.

What would you guys recommend?
 

ghostR

Executive Member
Joined
Feb 11, 2015
Messages
6,121
Go with Cool Ideas, their network is solid in comparison to Axxess/Afrihost
 

Detka

Well-Known Member
Joined
Nov 13, 2009
Messages
120
Go with Cool Ideas, their network is solid in comparison to Axxess/Afrihost

Do you by any chance know how line transfer work? i am trying to minimize my downtime as much as possible during the switch.
 

ghostR

Executive Member
Joined
Feb 11, 2015
Messages
6,121
Do you by any chance know how line transfer work? i am trying to minimize my downtime as much as possible during the switch.

I'm sure @PBCool will pop in here shortly to shed some light on it, I know openserve were making some changes to make line transfers easier between ISPs.
 

PBCool

Cool Ideas Rep
Company Rep
Joined
Jan 11, 2016
Messages
13,304
Line transfers are a nightmare at the moment to be honest. So there is a chance of downtime in switching ISPs. Dealing with Openserve is the same or worse as Telkom was on the wholesale side of things.
 

Detka

Well-Known Member
Joined
Nov 13, 2009
Messages
120
Line transfers are a nightmare at the moment to be honest. So there is a chance of downtime in switching ISPs. Dealing with Openserve is the same or worse as Telkom was on the wholesale side of things.

What downtime we would be looking it if everything is coordinated? 1 day or around there?
 
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