HELP: "The subscriber you have dialed is not availabe"

[pope24]

I need help. I have an MTN phone that was ported from Vodacom and on a regular basis, when people try to call me they get: "The subscriber you have dialled is not available, please call again later."
When this happens, more often than not the phone is sitting on my desk with full signal.

I need to know if anyone else gets this message on MTN or if I am an isolated case because I can't get a straight answer out of MTN or Autopage.
They all seem to think that it has something to do with the way my diverts are configured but we have played around with that and it doesn't help.

I was wondering if any of the bright cookies on the forum had any good ideas before I start throwing my toys at people with expensive cars (management).

 

[JK8]

You using a N70 or N73?

 

[pope24]

I have this issue on various Nokia's E65, E90, N95, Navigator and an HTC Touch and a SE K550.

But not on either of those phones.

 

[JK8]

Well Ill guess here and say the Navi, The Touch, maybe the E90 are all not Voda stock????

Not sure but you also mentioned a phone from MTN.

 

[Silent_Bob]

Phone them and ask to reregister all your sim capabilities, i had the same problem when i got my sim swapped from cellc when my phone was stolen

 

[pope24]

Well Ill guess here and say the Navi, The Touch, maybe the E90 are all not Voda stock????

All these phones come directly from the manufacturers so are not network specific. This is something that only happens on the MTN network.
But why would this make a difference?

 

[pope24]

Phone them and ask to reregister all your sim capabilities, i had the same problem when i got my sim swapped from cellc when my phone was stolen

Excuse my ignorance but what would reregistering the SIM capabilities do?

And would I need to call my SP or MTN directly?

 

[JK8]

All these phones come directly from the manufacturers so are not network specific. This is something that only happens on the MTN network.
But why would this make a difference?

To be honest I dont know how it could affect it, all I know is I had a E70 once and it was not endorsed on the SP network, and it never worked, calls worked but that was it, no 3G, no sms, no mms.

SO that could be the problem, stupid idea but in a another 2 months I think the phones would work better.