Help to connect Huawei E5186 to Vumatel ONT

[Nigelm]

So, I had fiber connected last night.

All well so far. Vumatel installed the ONT and the blue and orange lights are flashing.

Selected and activated the cool ideas 100Mbps uncapped.

I did a speedtest directly from the ONT, all well.

When I connect the LAN 1 from the ONT to the WAN of the Huawei E5186, then the pooh pooh starts.

I can't seem to get any connection out from the Huawei. I tried resetting to factory, I tried quick setup, and changing DHCP but no luck.

Can someone give me some clues?

Thanks

 

[11masoodt]

So, I had fiber connected last night.

All well so far. Vumatel installed the ONT and the blue and orange lights are flashing.

Selected and activated the cool ideas 100Mbps uncapped.

I did a speedtest directly from the ONT, all well.

When I connect the LAN 1 from the ONT to the WAN of the Huawei E5186, then the pooh pooh starts.

I can't seem to get any connection out from the Huawei. I tried resetting to factory, I tried quick setup, and changing DHCP but no luck.

Can someone give me some clues?

Thanks

Did you do that speedtest on a laptop connected directly to the ONT?

The problem could be that your laptop, since it was the first device to connect to the ONT, is being used to authenticate you on the Vuma network, but as soon as you take the laptop out and plug the router in, it can't authenticate anymore and so that's why you're not seeing anything from the router?

 

[Sinbad]

Correct
Ask your isp to release your Mac address and allow a new one

 

[coop]

Getting Cool Ideas to release your line is one solution. But also, most routers have the ability to clone the MAC address from your laptop. If your router has this feature, you plug the laptop in and select it during cloning. Then the router will use the MAC address of the laptop and everything will start working.