helpdesk.wbs.co.za down?

[Crash]

Can't get to the help desk. Anyone else?!?

 

[nocilah]

i get a connection refused which is an issue cuz they are not sending me emails, they are not letting me check my bandwidth usage, they're getting hacked and they have still yet to make any kind of announcement to their userbase.

wbs... you suck at public relations!!!!!

 

[SeanH]

Nope cant get in either

 

[Chant]

wbs... you suck at public relations!!!!!

Could not agree more!!

 

[8321]

Got through to Thabo on helpdesk earlier. He confirmed helpdesk.wbs.co.za and oss.wbs.co.za/ were not available (even internally). He had no idea of when they would be on line again.

 

[Ekhaatvensters]

Wow, what a helpful and informed helpdesk representitive.. shouldn't WBS think of at least telling their employees whats going on if they arent going to tell us?

 

[nocilah]

Got through to Thabo on helpdesk earlier. He confirmed helpdesk.wbs.co.za and oss.wbs.co.za/ were not available (even internally). He had no idea of when they would be on line again.

honestly thabo generally has no idea of what is happening about anything along with the rest of helpdesk staff.

 

[mic_y]

Wow, what a helpful and informed helpdesk representitive.. shouldn't WBS think of at least telling their employees whats going on if they arent going to tell us?

Nah, caus then their ev0l employees might blabber out something we dont need to know. so rather keep them in the dark

 

[native]

Now i cant access

www.iburst.co.za
www.wbsmobile.co.za
Which both use 196.30.31.120

 

[mic_y]

well, looks like they decided to play it safe, and took all their servers offline. hopefuly since the helpdesk site isnt working, maybe the badwidth monitor isnt either, and we should be downloading like crazy???

 

[Ekhaatvensters]

If we wanna get capped and labeled abusers that could be a good idea... do you think WBS would give us half a chance to waste their bandwidth? nope, maby they want to trick us then they can hardcap everyone
Then again they are stupid enough to do something like disable their monitor quite easily

 

[RVFmal]

*sigh*

I wonder if this company will ever realise tha keeping customers in the dark is a very good way of getting them to cancel their products.

Oh, I forgot, their product is so good that they will just new clients to replace the one's that leave.

 

[LandyMan]

I have no problem connecting to helpdesk.wbs.co.za (IS Diginet line)

 

[8321]

No success still, using iBust service. Anyone else been successful?

 

[mic_y]

hhhm, ok now that is way too wierd... I just tried again, and it is completely dead... so now they blocking their own users from accessing the site... charming. wtf the point of that is can only be in WBS's grasp, caus i cant see it.

 

[mic_y]

ok lol, started working just now let me see how much i have used...

 

[8321]

using dial-up

Not Found

The requested URL /cfusion/wbs/crm/index.cfm was not found on this server.
Apache/2.0.49 (Fedora) Server at helpdesk.wbs.co.za Port 443

 

[noemfie]

Ok , why am I getting a OSS authentication box asking user name and psw ?

 

[LandyMan]

Still works perfectly on the IS Diginet line

 

[Roman4604]

Also get auth dialog box