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Here’s how Toyota SA’s revamped service plans work…

FiestaST

Honorary Master
Joined
Aug 9, 2009
Messages
43,418
#1
Great news for low-mileage customers!

Toyota South Africa Motors has rolled out revised service plans for its new vehicles, effectively increasing the number of services available to relatively low-mileage customers.

While the total kilometre limit of each plan is unchanged, the “number of years” parameter in each instance has been changed to “number of services”.

A little confused? Well, here’s an example to clear things up: where Hilux 2,8 GD-6 double-cab derivatives (which are now available in Dakar guise) previously came standard with a five-year/90 000 km service plan, they now feature a nine-service/90 000 km plan.

And that, in theory, means a buyer of this Hilux can enjoy servicing cover for a maximum of nine years (since the set intervals for this model are 10 000 km), four more services than before.

So, these updates ultimately benefit relatively low-mileage customers who have their vehicles serviced on an annual basis rather than more than once a year. Interestingly, we have it on good authority that all Toyota service plans that were active on 1 May 2018 have already been updated to reflect the changes.

The revised plans apply to all models in Toyota SA’s line-up bar the Aygo and Land Cruiser 70 Series (neither of these ranges features a service plan as standard). The changes come after Lexus South Africa, Toyota’s luxury arm, launched its new LS500 sedan with a lengthy seven-year/105 000 km warranty and maintenance plan.

Check out how the changes affect each Toyota model below…

Toyota Etios:
Service interval: one-year/10 000 km
Old plan: two-year/30 000 km
New plan: three services/30 000 km

Toyota Yaris; Corolla Quest:
Service interval: one-year/15 000 km
Old plan: three-year/45 000 km
New plan: three services/45 000km

Toyota Avanza; GT86:
Service interval: one-year/15 000 km
Old plan: three-year/60 000 km
New plan: four services/60 000km

Toyota Corolla; Prius; C-HR; RAV4; Fortuner 4,0 V6:
Service interval: one-year/15 000 km
Old plan: five-year/90 000 km
New plan: six services/90 000km

Toyota Hilux; Fortuner (diesel); FJ Cruiser; Prado; Land Cruiser 200; Quantum (bus/van):
Service interval: one-year/10 000 km
Old plan: five-year/90 000 km
New plan: nine services/90 000km

http://www.carmag.co.za/news/heres-how-toyota-sas-revamped-service-plans-work/
 

FiestaST

Honorary Master
Joined
Aug 9, 2009
Messages
43,418
#3
Toyota SA confirms changes to terms of its service plans

We recently broke the news that Toyota South Africa Motors had rolled out revised service plans for its new vehicles. Now the local arm of the Japanese automaker has officially confirmed the change to the terms of its service plans.

As we pointed out at the time, the revision effectively increases the number of services available to relatively low-mileage customers. As a reminder, vehicles sold from 1 May 2018 now have a specific number of services for a given distance travelled. In effect, servicing no longer has to be undertaken over a given time period as long as the vehicle is serviced at least once every 12 months.

Toyota SA provides the example of a Corolla requiring six services by the time it reaches 90 000 km. In the past, the automaker says, these services had to be completed within a five-year period. Under the new plan, however, they can take place over six years.

Hilux owners benefit even more, with the bakkie now requiring nine services in 90 000 km (so, intervals of 10 000 km), which previously had a limit of five years. Now the services can be spread over the full nine years if necessary, while still conforming to the requirement of servicing the Hilux every 12 months.

Be sure to check out our original article to see how the changes affect each Toyota model (bar the Aygo and Land Cruiser 70 Series, which don’t feature a service plan as standard).

What does this mean for Toyota customers who have taken out an extended service plan after the start of May 2018? Well, Toyota SA says this plan will “allow one year per additional service interval, capped at an overall maximum of 10 years from the vehicle’s original date of sale”.

http://www.carmag.co.za/news/toyota-sa-confirms-changes-to-terms-of-its-service-plans/
 

FiestaST

Honorary Master
Joined
Aug 9, 2009
Messages
43,418
#4
Toyota introduces 'no time limit' service plans

Toyota has been including a service plan in the price of its cars for many years, starting with the Corolla in 2002, and has always followed the industry standard of limiting both time and distance.

For instance, up to now the Corolla service plan covered you for five years or 90 000km, whichever came first. Service intervals for the Corolla are either one year or 15 000km, so drivers who do more than 18 000km a year would benefit from six free services during the five-year duration of the plan.

But Auntie Annie, who drives less than 15 000km a year, would only get one a year, and would have to carry the cost of the sixth service herself. That’s not fair, says Toyota, so from now on there’s no time limit on Toyota service plans; they cover a given number of services, either at 10 000 or 15 000km, depending on the model, or once a year if you drive less than the given distance.

In the case of our two mythical Corolla drivers, it means that each will get six free services. While Leadfoot Louis will probably go through his in less than five years, Auntie Annie will get a free service every year for six years.

When you take a look at the Hilux bakkie, which needs to go home to Mama once a year or every 10 000km, the difference is even bigger. A 90 000km service plan now specifically includes nine free services - even if it takes you nine years to use them.

And the new conditions have been backdated to cover all Toyotas with active service plans as well. You can also buy extension plans to cover services up to 200 000km or a maximum of 10 years.

Toyota service plans cover the cost of oil and air filters, spark plugs, remote batteries, oil, brake fluid and engine coolant, as well as labour according to the schedule for each model, but do not cover wear items such as fan belts, tyres, or brake pads and linings.

https://www.iol.co.za/motoring/industry-news/toyota-introduces-no-time-limit-service-plans-15585241
 
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