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Almost nine in 10 company leaders interviewed by Microsoft recently say the shift to hybrid work has given them less confidence that employees are productive during office hours. Only 12% of business leaders surveyed by Microsoft said they have full confidence that their teams are productive.
The technology giant surveyed 20 000 people in 11 countries and analysed trillions of Microsoft 365 productivity signals. It also looked at LinkedIn labour trends and findings of the Glint People Science for its latest Work Trend Index report.
When surveying employees, Microsoft said 87% said they were productive. The company also looked at its Microsoft 365 data and found that productivity signals across Microsoft 365 continue to climb. It found that the number of meetings per week had increased by 153% globally for the average Microsoft Teams user since the start of the pandemic. And there is still no indication that this trend has reversed even as people are returning to the office.
On top of that high meeting load, overlapping meetings increased by 46% per person in the past year. And users are flooded with many other meetings invites they can't manage to squeeze into their overwhelmed schedules. For instance, declines and tentative RSVPs have soared in the past two years by 84% and 216%, respectively. And there are also emails and "pings" they answer during and between those meetings.
"The strain is clear," wrote Microsoft in the report.
Here's why more companies want their staff back at the office | Business
Microsoft's latest Work Trend Index report shows a rise in 'productivity paranoia', with 85% of leaders finding it hard to trust that their employees are productive.