ajax
Executive Member
Some further developments on this case available in the adjudicator's report here
Interband, the IP, claims the pricing information was missing due to a "design error". ROFLMAO. No matter how you cut it and dice it, you tried to pull a c0n to get us to subscribe to your junk.
The media monitor of WASPA also described how the call centre did not work. Interband says they use the call centre services of www.workwithme.co.za If the call centre is of such quality as their website, it's no wonder they didn't/couldn't answer the phone.
Now also very interesting, and I missed this myself, the WASPA code of conduct states:
If I were subscribed to a service and wanted to argue for a refund, if they don't answer their phones and I can't leave a message, then a recording of this call provided to WASPA could be favourable to my case.
Interband, the IP, claims the pricing information was missing due to a "design error". ROFLMAO. No matter how you cut it and dice it, you tried to pull a c0n to get us to subscribe to your junk.
The media monitor of WASPA also described how the call centre did not work. Interband says they use the call centre services of www.workwithme.co.za If the call centre is of such quality as their website, it's no wonder they didn't/couldn't answer the phone.
Now also very interesting, and I missed this myself, the WASPA code of conduct states:
4.1.9. Telephonic support must be provided via a South African telephone number and must
function effectively. Should the member be unable to provide immediate
support, a customer should be provided with the ability to leave a message. Support numbers
may not forward to full voice mailboxes.
If I were subscribed to a service and wanted to argue for a refund, if they don't answer their phones and I can't leave a message, then a recording of this call provided to WASPA could be favourable to my case.