How can I track an incoming international parcel? (SAPO/Customs)

Lope

Well-Known Member
Joined
Apr 19, 2007
Messages
459
#1
Years ago I used to be able to phone or email cape-mail with my international tracking number to find out where it was.

More recently they closed down all of their cape-mail call center numbers.

The last time I had a parcel inspected for duty by SARS they asked me to email invoices to
ctnmailcenter@sars.gov.za
But I've emailed them 3x since November with months going by and no reply.

The other contact number I have is CPTInternational@postoffice.co.za
Which I forwarded my email to now.

I also have these phone numbers (I think these are the old callcenter numbers)
021 590 5712
021 590 5716

I've also emailed my local post office now.

If anyone has any tips I'll appreciate it.

Thanks
 

riscbroker

Expert Member
Joined
Sep 29, 2006
Messages
1,625
#4
Yes, go fetch.

Also, if you look a bit further down on the tracking page, you'll find the option to translate the foreign language/s.
 
Last edited:

jacosmit

Expert Member
Joined
Mar 15, 2005
Messages
2,817
#10
Sheez, waiting still for parcels from Wish and DX.com. At least the DX.com one is showing in the Tshwane Hub since 24 April and reflected on 17Track app.
 
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