How Hitman cost me R10000 and I still couldn't play it!

Koeloe

New Member
Joined
Jul 6, 2017
Messages
2
Let me start off by admitting that I was an idiot, to save others the trouble, but I think my story is worth sharing. Also, the title is a bit misleading, as it was my daughter who bought and tried to play the game, but here goes...
We were browsing in a music/gaming store when my 18-year old daughter saw the Hitman Steelbook Edition. She asked me whether to buy it on PC or PS4, and as we share one PS4 between four family members, I recommended PC (first huge mistake).
When we installed the game on her (basically entry-level, 2-year old) PC it required an "update" to be installed - nothing unusual about that. As bad fortune would have it, our ADSL line was down at that time (another frustrating tale that warrants a post), so I gave her my cellphone to complete the installation (second huge mistake). I then left her alone (third huge mistake). About 10GB and R7000 later on out-of-bundle rates, the game was installed.
Only when she complained that she still cannot play the game did we compare the minimum system requirements with her PC specs, and we weren't even close (this one is all on me).
The question / comment I have is this: Yes, I know there is a warning on the packaging that downloading may be required, but is this clear enough in terms of our Consumer Protection legislation? What is the point of buying a disc, if the game is actually unplayable without doing a 10GB plus download?
Eventually we went back and bought the game for PS4, did another 15GB update, fortunately this time over ADSL. So that is how we got close to R10000.
 

IzZzy

Executive Member
Joined
Feb 17, 2004
Messages
5,923
Let me understand. You make multiple mistakes, and want to blame the retailer?
 

Ninja'd

A Djinn
Joined
Jan 7, 2010
Messages
50,209
Most modern big budget titles have day one updates.

CPA won't do you good here.
 

Priapus

Honorary Master
Joined
Jun 8, 2008
Messages
11,422
That sucks. Most games are like this these days. I had endless updates to do when I bought games for my Xbox One S. I later found out, that most of the time, they ship games that are not ready and by the time D-Day arrives, people can download the completed game. Its all about hitting those deadlines I think.
 

cerebus

Honorary Master
Joined
Nov 5, 2007
Messages
49,122
Where is the part where you take responsibility for your actions?

In the first sentence...

Let me start off by admitting that I was an idiot, to save others the trouble, but I think my story is worth sharing. Also, the title is a bit misleading, as it was my daughter who bought and tried to play the game, but here goes...
 

R13...

Honorary Master
Joined
Aug 4, 2008
Messages
46,553
If you beg real nice your network operate may consent to convert some of that 7k into bundle rates and save you a bit.
 

f2wohf

Honorary Master
Joined
Apr 15, 2014
Messages
15,157
For the next game you buy, can you give me 5000 ? I'll cover for the data and install it for you !
 

Ecco

Executive Member
Joined
Jun 4, 2007
Messages
8,903
Wow, thats some expensive school fees. Hope you bloody enjoy that game - i would be playing every free moment i get.
 

cpu.

Executive Member
Joined
Jun 23, 2010
Messages
5,423
Have you used/activated the serial or can you still sell it on?

Or do they do things differently these days. Last game I bought was Duke Nukem 3D way back (not pirating either).
 
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