I think it also depends on the build quality and after sales support, not just how well you look after it.
My first laptop was an HP and built a bit like a tank. It was rather abused though. Order of things that went wrong:
- Stripped it for cleaning, warped the keyboard a bit, and had a few extra screws left
- Battery died a few years into its life, I never replaced it.
- Stood on it and broke the screen, retired it as a laptop and it took on more of a server role.
- HDD started packing up. By this stage it was nearing 11 years old. I dumped it in a recycle bin.
Through the years I did look for replacement parts, but people on Gumtree, etc, are out of touch with reality and asking prices, even for dead ones of the same model, were too high. If I could have bought one of the same model, chances are I could have scavenged parts to make it like new again. I remember thinking to myself "I will never get an HP again" because I was unhappy with the touchpad buttons just after I got it. Boy oh boy, if I only knew what I had in store for me next.
My second and current laptop was treated like a queen, but I have had spades of bad luck with it. Order of things that went wrong:
- Got it, mobo faulty, sent in for repair
- Got it back, same issue, sent for repair again. Another mobo replacement fixed it. I was told it was because Skylake was new and they hadn't quite fleshed things out yet.
- Screw mounts failed, and the hinges parted ways with the chassis. Took it to Rectron for repair, came back fine.
- Screw mounts failed again, ordered the part (pretty much a new chassis) to replace myself as a cost cutting measure.
- Noticed things were not looking good again, thought I'd lubricate the hinges to ease the load on the screw mounts around them. Lubricant leaked into the screen and wrecked it. This was a fine moment for me. Replaced screen.
- Screw mounts died again, and Rectron couldn't source the part anymore. Gigabyte themselves were of no help either. Over the next couple of months I went on a mission to find a suitable epoxy that would do the trick. Lots of attempts and failures later, I found something called Q-bond, and repaired things myself. I do not wish the pain I went through on anybody.
Unfortunately the years of use, and being stripped and reassembled has taken its toll. It is no longer in mint condition, but it still looks good. I have also lost some screws which have proved challenging to replace. The screw mounts are now solid too, and I haven't had issues in about 9 months. The touchpad sticker also needs replacing, as the new chassis didn't come with one. As it's a minor cosmetic issue, I haven't bothered. It's nearing 5 years old now. I advise anyone to avoid Gigabyte at all costs.