How to cancel Telkom lines or services

dualmeister

Honorary Master
Joined
Oct 15, 2005
Messages
34,196
Any help? How to know if my services are over? Received no sms or email but adsl account details don't exist when trying to use customer portal.
When logging into telkom app it still shows Landline number, Tin number?
I knew when my PPPoE username and password stopped working.
 

Stalker

Well-Known Member
Joined
Feb 23, 2006
Messages
475
Mine is a private line - received emails with the reference numbers for each service and now this morning SMS's saying that each reference number has been closed !!! ??
No here the shocker got an invoice from Telkom today amount due R0.00 !!!!
 

Ouballie2

Well-Known Member
Joined
Jul 3, 2019
Messages
116
Also received R0 bill. 72 days after Telkom gave ref nr for cancellation. The last 30 days the lte was dead/cancelled but Dt order still went off.
But after a large G&T we have decided to give that to school fees:thumbsdown:.
 

elf_lord_ZC5

Executive Member
Joined
Jan 3, 2010
Messages
8,052
Got my SMS with what appears to be a final reference for my cancellation. Seems I am on track to leave Telkom and their copper behind.
 

Ouballie2

Well-Known Member
Joined
Jul 3, 2019
Messages
116
Also received R0 bill. 72 days after Telkom gave ref nr for cancellation. The last 30 days the lte was dead/cancelled but Dt order still went off.
But after a large G&T we have decided to give that to school fees:thumbsdown:.

Payback time. Tuesday night - R999 into account. Almost three months of haggling. Thank you Telkom. Never again.
A company that takes 78 days to finalise a cancellation, should never be allowed to operate. :mad:
 
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