How to fight back against SMS spammers and sales agents

Vice

Expert Member
Joined
Aug 8, 2005
Messages
1,134
I'm sick of all the spammers and telemarketers, but I'm just not sure if registering to some database and giving all my details is good idea :confused: Given that the security of the database is in someone else's hands. Who knows what (will) happens in the background... I will pin my hopes on POPI and trust it will be effective and enforceable.
 

Grubscrew

Expert Member
Joined
Sep 15, 2008
Messages
2,732
I thought that POPI wasn't law yet?

Any hats I joined the database yonks ago and rarely receive spam\calls\post any more.
 

TrueCartman

Well-Known Member
Joined
Nov 4, 2008
Messages
107
Truecaller...I haven't had to awnser an unsolicited call in weeks...yes I still get them but you have the option to block future calls. Pretty neat. Just not 100% sure baout their privacy.
 

George Cloney

Well-Known Member
Joined
Feb 9, 2015
Messages
253
I normally reply 'yes' to the SMS just for them to call me and I tell them no, I didn't reply 'yes' to the SMS. They always sound so baffled when I tell them that.
 

access

Honorary Master
Joined
Mar 17, 2009
Messages
12,516
so it's ok to fight against this but not online adverts..

they the same to me.

spam
 

MagicDude4Eva

Banned
Joined
Apr 2, 2008
Messages
6,479
I must say that waspa has been great - they have promptly dealt with all complaints lodged.
 

Afon Kulikov

Forging
Joined
Feb 24, 2016
Messages
38,468
The thing is, these companies have no right to harass us as it is part of the CPA (consumer protection act), there is a site where one can un-subscribe to all this sms spam etc. But i can not add that via my phone
 

Borrels

Senior Member
Joined
Jan 9, 2009
Messages
697
I signed up to the DMA's national opt out database and saw a dramatic decrease in cold sales calls but not completely free, Unfortunately it did not seem to make any difference to the amount of spam sms I receive.
 

Afon Kulikov

Forging
Joined
Feb 24, 2016
Messages
38,468
I signed up to the DMA's national opt out database and saw a dramatic decrease in cold sales calls but not completely free, Unfortunately it did not seem to make any difference to the amount of spam sms I receive.
My experience is to be rude to these people, my response is "See my name on your screen? Press the delete button" then a call to cell c to remind them they are breaking the law, now i have no such sms's or calls
 

ponder

Honorary Master
Joined
Jan 22, 2005
Messages
89,151
Let them call you and then get very crude and say you gonna fsck them in the pussy or you hope their whole family dies of cancer. They'll get the message and leave you alone. If not ask for their email address and sign them up for the vilest porn sites ever.
 

Sollie

Honorary Master
Joined
Apr 20, 2005
Messages
12,082
Reality check time re spam in all it's forms:

At this stage POPIA is about as useless as a rock on the south side of the pacific to fight abuse. Until POPIA is fully implemented, it offers us no protection.

We also have the ECT Act of 2002, section 45. In a nutshell, it does what the CPA does in terms of the opt-out to an extent, but has more legs where the spammer has no relationship with you.

This section:
- allows you to ask the spammer to opt you out
- puts the onus on the spammer to supply you with the identifying particulars of where they obtained your data if you request it
- prevents them from contacting you again

The highlighted provision means they have to keep records. Most spammers don't divulge the source, or can't not having kept records. Typically a open non-best practices double opt in system is used for deniability claiming "but you opted in. We will never spam", then do. Example: Red Chilli Deals, Gingergreen, Hippo etc etc

The CPA does however have the benefit of regulating the relationship you have with a supplier. You can opt out of marketing messages. Not that it matters much to the likes of Vodacom, Cell C, MTN and Telkom (incidentally these have made the WASPA Code of Conduct mandatory for all their downstream WASPS - hypocrisy. I guess they don't like competition), Esquire, DialDirect, Petzrush etc.

That said, WASPA does a good job. I've walked the process and saw a lying Spanish WASP fined after they manufactured data trying to prove their innocence.

However if you receive SMS spam via a Vodacom, Cell C, MTN and Telkom number and it's not a WASP, you are deprived of your rights under the ECT ACT of 2002, Section 45 as you can't find out where the spammer obtained your personal data as you may not know who the spammer is, as these providers will not release this data allowing you to enforce your rights.

As for the DMASA - red flag!
At least three parties who contacted me, did so directly because I had used the DMASA Do Not Contact database. Then claimed processing errors. I complained to the DMASA on these occasions, but still waiting for a response. As such I see them as a risk to privacy and self serving. I know some have argued that the DMASA works, but I can only state facts. One such instance was by their one founding member.

This is why we need POPIA with an enforcement body yesterday, willing to show teeth, not simply mediating forever more. It occurs to me our national deficit can be supplemented by fines for transgressions (Nigeria being a case in point)
 

ThinkCentre

Expert Member
Joined
Mar 8, 2011
Messages
3,147
Do not reply the Stop message! They will charge you for it! The best way I found was to use the block function on my phone! It does wonders!
 

upup

Executive Member
Joined
Jun 1, 2009
Messages
8,093
Screenshot_2016-02-25-07-22-09.jpg

this is not even my number.
And when I reply stop, simply another number send me the same stuff. Can I block this sms number too.
 

upup

Executive Member
Joined
Jun 1, 2009
Messages
8,093
Sorry, I do sent cancel every time. Two days later same message from another number.
just wrote stop as I did not read this.
 

supersunbird

Honorary Master
Joined
Oct 1, 2005
Messages
57,173
Sorry, I do sent cancel every time. Two days later same message from another number.
just wrote stop as I did not read this.

Oh, OK. I'm trying to remember how I opted out of MTN spam. There's a thread about it somewhere...
 
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