How to get Scam website shut down

[ABCpt]

About 2 years ago, we purchased an item from http://www.babylicioussa.com/ and it was delivered a while later without too much hassle. Last month we needed another duvet cover and they were the only local company with stock and compared to prices overseas not that much more expensive, so we ordered it again. Since then we have been unable to get hold of anyone, either via email, phone, Facebook etc. Our order still shows as awaiting payment after a month, even though we have sent them proof of payment.

When we started to struggle to get hold of them, I googled and found loads of similar complaints on hellopeter. Seems like a company who used to work, no longer does.
Anyway, what steps would you recommend we take? Would love to get our money back, but to me it is almost more important to get the website shut down before more people lose money.

 

[Nerfherder]

Thats not really a scam is it ?

That's a closed business

 

[ABCpt]

Thats not really a scam is it ?

That's a closed business

They still accepting money and respond to queries before you buy. It's only once you want to know where your stock is that you cannot get hold of them.

 

[Nerfherder]

They still accepting money and respond to queries before you buy. It's only once you want to know where your stock is that you cannot get hold of them.

Ok, then that's a problem

 

[LazyLion]

Unfortunately this story happens way too often in SA.

 

[itareanlnotani]

File a DMCA report about the website to their hosting company - abuse@bigcommerce.com
Regardless of whether its valid or not, they typically take the site down immediately.

http://www.dmca.com/FAQ/What-is-a-DMCA-Takedown


---
Details below on their registration, and ip space in use.


Domain Name: BABYLICIOUSSA.COM
Registrar: TUCOWS DOMAINS INC.
Sponsoring Registrar IANA ID: 69
Whois Server: whois.tucows.com
Referral URL: http://www.tucowsdomains.com
Name Server: NS1.ZADNS.CO.ZA
Name Server: NS2.ZADNS.CO.ZA
Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
Status: clientUpdateProhibited https://www.icann.org/epp#clientUpdateProhibited
Updated Date: 16-oct-2015
Creation Date: 18-oct-2010
Expiration Date: 18-oct-2016

ping babylicioussa.com
PING babylicioussa.com (63.141.159.122) 56(84) bytes of data.

whois 63.141.159.122

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# http://www.arin.net/public/whoisinaccuracy/index.xhtml
#


#
# The following results may also be obtained via:
# http://whois.arin.net/rest/nets;q=6...alse&showNonArinTopLevelNet=false&ext=netref2
#

NetRange: 63.141.128.0 - 63.141.159.255
CIDR: 63.141.128.0/19
NetName: BIGCOMMERCE
NetHandle: NET-63-141-128-0-1
Parent: NET63 (NET-63-0-0-0-0)
NetType: Direct Assignment
OriginAS: AS36351
Organization: Bigcommerce Inc. (INTER-1370)
RegDate: 2011-03-30
Updated: 2013-03-27
Comment: abuse@bigcommerce.com
Comment: http://www.bigcommerce.com/
Comment:
Comment: Operational hours include:
Comment: - 9am to 6pm CST
Comment: - 9am to 5pm AEST
Ref: http://whois.arin.net/rest/net/NET-63-141-128-0-1


OrgName: Bigcommerce Inc.
OrgId: INTER-1370
Address: 11305 Four Points Drive
Address: Building II, Suite 300
City: Austin
StateProv: TX
PostalCode: 78726
Country: US
RegDate: 2010-09-15
Updated: 2013-10-30
Comment: http://www.bigcommerce.com/
Ref: http://whois.arin.net/rest/org/INTER-1370


OrgTechHandle: TECHN1029-ARIN
OrgTechName: Technical Operations
OrgTechPhone: +18886998911
OrgTechEmail: serverops@bigcommerce.com
OrgTechRef: http://whois.arin.net/rest/poc/TECHN1029-ARIN

OrgAbuseHandle: LEGAL6-ARIN
OrgAbuseName: Legal Representative
OrgAbusePhone: +18886998911
OrgAbuseEmail: abuse@bigcommerce.com
OrgAbuseRef: http://whois.arin.net/rest/poc/LEGAL6-ARIN

 

[ABCpt]

File a DMCA report about the website to their hosting company - abuse@bigcommerce.com
Regardless of whether its valid or not, they typically take the site down immediately.

http://www.dmca.com/FAQ/What-is-a-DMCA-Takedown


---
Details below on their registration, and ip space in use.


Domain Name: BABYLICIOUSSA.COM
Registrar: TUCOWS DOMAINS INC.
Sponsoring Registrar IANA ID: 69
Whois Server: whois.tucows.com
Referral URL: http://www.tucowsdomains.com
Name Server: NS1.ZADNS.CO.ZA
Name Server: NS2.ZADNS.CO.ZA
Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
Status: clientUpdateProhibited https://www.icann.org/epp#clientUpdateProhibited
Updated Date: 16-oct-2015
Creation Date: 18-oct-2010
Expiration Date: 18-oct-2016

ping babylicioussa.com
PING babylicioussa.com (63.141.159.122) 56(84) bytes of data.

whois 63.141.159.122

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# http://www.arin.net/public/whoisinaccuracy/index.xhtml
#


#
# The following results may also be obtained via:
# http://whois.arin.net/rest/nets;q=6...alse&showNonArinTopLevelNet=false&ext=netref2
#

NetRange: 63.141.128.0 - 63.141.159.255
CIDR: 63.141.128.0/19
NetName: BIGCOMMERCE
NetHandle: NET-63-141-128-0-1
Parent: NET63 (NET-63-0-0-0-0)
NetType: Direct Assignment
OriginAS: AS36351
Organization: Bigcommerce Inc. (INTER-1370)
RegDate: 2011-03-30
Updated: 2013-03-27
Comment: abuse@bigcommerce.com
Comment: http://www.bigcommerce.com/
Comment:
Comment: Operational hours include:
Comment: - 9am to 6pm CST
Comment: - 9am to 5pm AEST
Ref: http://whois.arin.net/rest/net/NET-63-141-128-0-1


OrgName: Bigcommerce Inc.
OrgId: INTER-1370
Address: 11305 Four Points Drive
Address: Building II, Suite 300
City: Austin
StateProv: TX
PostalCode: 78726
Country: US
RegDate: 2010-09-15
Updated: 2013-10-30
Comment: http://www.bigcommerce.com/
Ref: http://whois.arin.net/rest/org/INTER-1370


OrgTechHandle: TECHN1029-ARIN
OrgTechName: Technical Operations
OrgTechPhone: +18886998911
OrgTechEmail: serverops@bigcommerce.com
OrgTechRef: http://whois.arin.net/rest/poc/TECHN1029-ARIN

OrgAbuseHandle: LEGAL6-ARIN
OrgAbuseName: Legal Representative
OrgAbusePhone: +18886998911
OrgAbuseEmail: abuse@bigcommerce.com
OrgAbuseRef: http://whois.arin.net/rest/poc/LEGAL6-ARIN

But this isn't a copyright issue. It might bring the site down, but I'll be submitting an invalid request on copyright infringement.

 

[LazyLion]

You can't use DMCA or Weg Forgery Reports here as this is not technically in any of those categories.

Unfortunately I think your only option in this case is to use the Small Claims Court to get your money back...
And to report it to the hosting company and registrar and hope that they take action.
http://www.justice.gov.za/scc/scc.htm

 

[itareanlnotani]

But this isn't a copyright issue. It might bring the site down, but I'll be submitting an invalid request on copyright infringement.

It isn't a copyright issue, but DMCA reports are abused 100% of the time like this.
Its the fastest route to get the site taken down.

 

[ABCpt]

Just an update. I have been in contact with bigcommerce and they will investigate the fraud. Have not had an update since 27 Feb though, so don't think they will do anything. The details we could find for the owner, Marihett Bredenkamp, is fake, as there is another company at the address. This means we cannot open a case with the small claims court.
She also owns another site, but there doesn't seem to be many any complaints on this site.
www.airbrushstore.biz
FNB says the money has been withdrawn and they cannot close the account unless we get a court order.

Guess this is why there are so many fake stores out there, as it is near impossible to do anything to them. Even getting them closed down isn't possible.

Edit: Any one with contacts at anonymous?

 

[Batista]

SA is not equipped to deal with this.You have to let it go if the value wasnt too much.

 

[ABCpt]

SA is not equipped to deal with this.You have to let it go if the value wasnt too much.

We've written of the money already, but would like to get the site taken down before more people lose money.