How to import from GearBest and more

[Rohela]

I opened a support ticket with them weeks ago and finally got the answer that they will have stock on 21 January.

My problem is that I'm leaving the country on 29 January.

Do you think my order will have arrived by then?

I used DHL Express + insurance - is that faster than Buffalo? It should be, according to this - https://www.gearbest.com/about/shipping-methods.html

In all honesty I don't trust them I asked them if they are 100% sure of stock coming in on the 21st they told me they hope it comes by then. There is no guarantee that they will receive it.Its just an expected date from thier supplier. Can't you ask for it to be delivered at some family or friends address.

 

[PAPA-NTSAKO]

Hi all,

I purchased this phone on Gearbest.com and I think it's from the HK warehouse. The phone has not been shipped out yet, it still says "Packed". Is there some kind of embargo going on that we cannot order items from Hong Kong anymore? Because if I check for that same phone on Geekbuying.com for example, and choose to ship from Hong Kong, then it just plain says "Shipping not available to South Africa". But if I change that to China, it's fine with that.

The other possibility is that they're out of stock, but I've waited more than a month now for my phone and it's still just status "packed" not even shipped yet. Gearbest support being of no help here. Bought it on Black Friday 23 Nov.

I really want this phone, but I'm starting to think I should swap it out for something else, or just get my money back. What do you think?

Thanks and cheers

Did you buy your phone via PayPal or via credit card? cos if its through credit card..eish you gonna wait til forever but via PayPal you'll wait for 10 days because PayPal will be communicating with Geekbuying to send you your phone. If they fail to do so, PayPal will go directly into their account and refund you your money.

 

[SlowInternet]

I think the guy tried to deliver today. But I'm not at work. I did pop in quickly and saw a missed call from a cell number on my work number (which I gave to Buffalo), so I'm sure he wanted to deliver. Will probably get it on Monday.

Just had the courier here that always delivers my parcels from Buffalo. He is from Fastway. I asked him if there was any parcels for me from Buffalo. He told me that they haven't received parcels from them for delivery the last week or so. Said that they will probably receive parcels again and do deliveries from Monday.

 

[Rohela]

Two orders shipped with Buffalo cleared this morning. Hope to get delivery Monday.

 

[ronz91]

Two orders shipped with Buffalo cleared this morning. Hope to get delivery Monday.

What items? Any customs?

 

[k@vi]

Two orders shipped with Buffalo cleared this morning. Hope to get delivery Monday.

I've got to try Buffalo next time. Aramex is pathetic. I've had a parcel sitting in JHB since 28 Dec and received no correspondence from them until I called them this morning.

 

[Rohela]

What items? Any customs?

One order from banggood items were NATO watch straps and strap for mi bands lots of them, total of R567 and charges were R22.12 and the other from gearbest case for 6t and tempered glass screen for front and back and other random stuff, total of R478 no charge.

 

[cavedog]

Parcel taking forever after paying R19 duties....


Package status: In transit
Destination: South Africa
Origin: China
2019-01-04 13:55 Onboard the parcel is onboard the Courier vehicle.
2019-01-04 00:24 Your parcel is currently in transit between our 'Johannesburg' and 'Durban' depots.
2019-01-04 00:22 Your parcel was picked up.
2019-01-03 23:25 Dispatching...
2018-12-19 13:55 Tax Paid
2018-12-18 16:37 Sent sms to customer
2018-12-11 22:52 Inbound Manifest to hub
2018-12-11 15:00 Send the tax noticewaiting for payment 1 time
2018-12-11 14:30 cleared
2018-12-11 14:00 clearing
2018-12-11 13:30 At the Destination
2018-12-10 22:30 Air shipping...()
2018-12-10 10:00 Clearance(CN)
2018-12-08 21:02 Out of warehouse
2018-12-08 16:45 Enter warehouse[]
2018-12-06 16:50 Order Confirmed
======================================
Powered by www.17track.net

 

[NorthPole]

I have the chats saved but the super support keeps reloading the app page

Also getting the runaround from them. Ordered the red 6 on the 13th of November... wonder if they have any stock for the OnePlus brand... waste of 7k... + interest etc...

 

[Rohela]

Also getting the runaround from them. Ordered the red 6 on the 13th of November... wonder if they have any stock for the OnePlus brand... waste of 7k... + interest etc...

I am waiting till the 25th then getting a refund

 

[SlowInternet]

Just had to pay R64.50 for my 70Mai Pro dashcam

Total Duty:0.00
Total VAT:49.50
Service Fee:15.00
Total Amount:64.50

 

[Rohela]

Just had to pay R64.50 for my 70Mai Pro dashcam

Total Duty:0.00
Total VAT:49.50
Service Fee:15.00
Total Amount:64.50

Please let me know if it's any good thinking of putting my 70mia at the back of the car and 70mai pro in front

 

[Dan C]

Just had to pay R64.50 for my 70Mai Pro dashcam

Total Duty:0.00
Total VAT:49.50
Service Fee:15.00
Total Amount:64.50

LoL I just ordered one.. Only shipping method was expedited... Almost the same price as the cam

 

[SlowInternet]

LoL I just ordered one.. Only shipping method was expedited... Almost the same price as the cam

Bought mine from Banggood on 28/12 for $45.91 inclusive of shipping. I first bought one from Gearbest but they kept on changing shipping date. Asked for a refund and then bought on Banggood.

 

[JACK05]

Hello is there a link available for more info on buffalo services? Reg with them but no info on web as to how their system n pricing works

 

[JACK05]

Have been using aramex global shopper

 

[deesef]

I opened a support ticket with them weeks ago and finally got the answer that they will have stock on 21 January.

My problem is that I'm leaving the country on 29 January.

Do you think my order will have arrived by then?

I used DHL Express + insurance - is that faster than Buffalo? It should be, according to this - https://www.gearbest.com/about/shipping-methods.html

The Max 3 that I ordered on 28 Nov was EVENTUALLY in the GearBest warehouse on 24 Dec. DHL picked it up in the 27th and it was delivered at my home on the 31st. DHL initiated the customs pre-clearance automatically. I can recommend DHL 100% based on this delivery.

 

[ld13]

The statement that Buffalo was closed for a while makes sense, but the mentioned 7th of January does not sound too true. My 'stuck' parcel started showing movement yesterday already.

• 2019-01-03 18:04:00 Your parcel is currently in transit between our Johannesburg and Cape Town depots.
• 2019-01-03 17:52:00 Your parcel was picked up.
• 2019-01-03 16:11:00 Dispatching...
• 2018-12-19 XX:XX:XX Inbound Manifest to hub

Hello is there a link available for more info on buffalo services? Reg with them but no info on web as to how their system n pricing works

This thread has more info about how their pricing works than the whole internet combined. Their website will not tell you much, if anything, about their pricing - http://www.buffaloex.com/index_en.html

You pay the $10 odd for shipping. Then they SMS you a link if you have to pay tax. Their service fees (over and above what you pay gearbest) is extremely reasonable (10% of what some other couriers charge - I paid the tax and a measly R10 service fee).

 

[SlowInternet]

The statement that Buffalo was closed for a while makes sense, but the mentioned 7th of January does not sound too true. My 'stuck' parcel started showing movement yesterday already.

They did indeed reopen on 2 January. I was advised that they are attending to parcels and deliveries should start on 7 January.

 

[Bundu]

Just had to pay R64.50 for my 70Mai Pro dashcam

Total Duty:0.00
Total VAT:49.50
Service Fee:15.00
Total Amount:64.50

looks like their service fee has increased from R10 to R15 - hope it does not continue that 50% increase trend......