Huawei bad after sales service


New Member
Feb 7, 2022
I've always been a big fan of Huawei especially their watches. I had a new Samsung Galaxy watch and actually gave it up to get the Huawei GT 3 watch as it has so much more battery life and even though I had to struggle with the integration with my Samsung S24 I was happy to do so. On the 30th May my watch stopped working and then took it to the service center in Menlyn and I am waiting since then just for a quote. Yesterday (6th June) I called and was told that they will send me a quote on that same day. Today nothing, so I called again just to be told the same thing. I will never buy a Huawei product again. Is there any organisation I can escalate this matter to or do I just cut my losses and go back to Samsung?