Huawei bad after sales service

F

FkdTiredOfTheBllsht

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I've always been a big fan of Huawei especially their watches. I had a new Samsung Galaxy watch and actually gave it up to get the Huawei GT 3 watch as it has so much more battery life and even though I had to struggle with the integration with my Samsung S24 I was happy to do so. On the 30th May my watch stopped working and then took it to the service center in Menlyn and I am waiting since then just for a quote. Yesterday (6th June) I called and was told that they will send me a quote on that same day. Today nothing, so I called again just to be told the same thing. I will never buy a Huawei product again. Is there any organisation I can escalate this matter to or do I just cut my losses and go back to Samsung?
 
Sad really, I have used their products for a while without issue and prefer them to the Samsung nonsense, unfortunately if you have a problem, you are fairly much on your own. Oh and my GT3's battery life has halved in the 2 years I have had it as well, down to 1 week from the initial 2 it used to last. Samsung isn't the answer, but it might be better to look elsewhere. I am serious considering just getting a PEP phone, I don't need the extra bells and whistles anyway.
 
Bad Ballie said:
Sad really, I have used their products for a while without issue and prefer them to the Samsung nonsense, unfortunately if you have a problem, you are fairly much on your own. Oh and my GT3's battery life has halved in the 2 years I have had it as well, down to 1 week from the initial 2 it used to last. Samsung isn't the answer, but it might be better to look elsewhere. I am serious considering just getting a PEP phone, I don't need the extra bells and whistles anyway.
Click to expand...
One can modify the Rom on Samsung.
Huawei locks you in to their spy system.
 
Bad Ballie said:
Sad really, I have used their products for a while without issue and prefer them to the Samsung nonsense, unfortunately if you have a problem, you are fairly much on your own. Oh and my GT3's battery life has halved in the 2 years I have had it as well, down to 1 week from the initial 2 it used to last. Samsung isn't the answer, but it might be better to look elsewhere. I am serious considering just getting a PEP phone, I don't need the extra bells and whistles anyway.
Click to expand...
Battery life is falling so rapidly because they all want to have a 1000w charging speed 0-100% in 2 minutes.

There is a simple reason why plenty others are capping rates at 25-50w charging.
 
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