Huawei E620 card, XP Tablet PC and Freezes

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midasza

Well-Known Member
Joined
Jun 9, 2004
Messages
253
Hi all

I am having a strange problem I have a MTN Huawei E620 datacard which plugs into my acer travelmate C111 tablet pc. Everything connects and works perfectly - then after a period of time (30seconds to a few minutes) the PC freezes before waking up again 10seconds or longer later. This only happens when the datacard is plugged in and active. I have tried driver updates from acer but they didn't help. Any suggestions? Any similar experiences?

Evan
 
M

MJS

Member
Joined
May 17, 2005
Messages
28
I have a Acer Travelmate C110i and have the same problem. Any solution yet?
 
Voldemort

Voldemort

Death eater
Joined
Apr 8, 2006
Messages
6,583
midasza said:
Hi all

I am having a strange problem I have a MTN Huawei E620 datacard which plugs into my acer travelmate C111 tablet pc. Everything connects and works perfectly - then after a period of time (30seconds to a few minutes) the PC freezes before waking up again 10seconds or longer later. This only happens when the datacard is plugged in and active. I have tried driver updates from acer but they didn't help. Any suggestions? Any similar experiences?

Evan
Click to expand...

Hi there

i spoke to the techies and they can only trroubleshoot once they have tested this phenomina, please pm me your details, lets get cracking on a solution :)
 
Voldemort

Voldemort

Death eater
Joined
Apr 8, 2006
Messages
6,583
midasza said:
Hi all

I am having a strange problem I have a MTN Huawei E620 datacard which plugs into my acer travelmate C111 tablet pc. Everything connects and works perfectly - then after a period of time (30seconds to a few minutes) the PC freezes before waking up again 10seconds or longer later. This only happens when the datacard is plugged in and active. I have tried driver updates from acer but they didn't help. Any suggestions? Any similar experiences?

Evan
Click to expand...

Thanks for the pm, ive sent this through to the data support team for further assistance :)
 
D

Darth Garth

Executive Member
Joined
Oct 29, 2004
Messages
6,207
It would be usefull to know which PCMCIA controller it uses i.e Texas Instruments or Ricoh ... check your Device Manager and pass along the Device ID.
 
YelloFever

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
tibby.dude said:
It would be usefull to know which PCMCIA controller it uses i.e Texas Instruments or Ricoh ... check your Device Manager and pass along the Device ID.
Click to expand...

Good day,

I've tried this with a HP, Dell and Acer and it froze on the Dell and Acer and the work around was I tried everything and the only thing that worked is I re-imaged the Dell and Acer and tried it again and it worked like a bomb - The way I see it is anything could be causing the problem it could be config related, winsock or a couple of corrupted files, but I have mailed my device manager and Huawei and will provide you with any feedback they provide

MTNDD
 
M

MJS

Member
Joined
May 17, 2005
Messages
28
The driver is Ricoh. I have been called by an MTN rep and hopefully a solution is on it's way.
 
YelloFever

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
Okay here's the reply from huawei



________________________________________
From: Jason Zhang (张建兴)huawei
Sent: Tuesday, 12 December 2006 11:21 AM
Subject: 答复: F.Y.I.

Hi,

This is Jason Zhang, Huawei terminal service manager in South Africa. For that problem, we suggest that,

1. Change another E620 to test in the computer.
2. Check if there is any conflict between Huawei USB device port and Bluetooth port, or any other hardware conflict.
3. Check the Operator System.
4. Check the PCMCIA interface. The problem of PCMCIA interface always freezes the computer.

Till now, there is no feedback for the compatibility problem between E620 and Acer computer from all over the world. If the problem is universal, please kindly arrange the meeting. I will test the problem on site.

Thank you!

Best Regards,
 
Voldemort

Voldemort

Death eater
Joined
Apr 8, 2006
Messages
6,583
MTN_Data_Dude said:
Okay here's the reply from huawei



________________________________________
From: Jason Zhang (张建兴)huawei
Sent: Tuesday, 12 December 2006 11:21 AM
Subject: 答复: F.Y.I.

Hi,

This is Jason Zhang, Huawei terminal service manager in South Africa. For that problem, we suggest that,

1. Change another E620 to test in the computer.
2. Check if there is any conflict between Huawei USB device port and Bluetooth port, or any other hardware conflict.
3. Check the Operator System.
4. Check the PCMCIA interface. The problem of PCMCIA interface always freezes the computer.

Till now, there is no feedback for the compatibility problem between E620 and Acer computer from all over the world. If the problem is universal, please kindly arrange the meeting. I will test the problem on site.

Thank you!

Best Regards,
Click to expand...

apparently one of our data sups has gotten in touch with him and given a couple of troubleshooting titbits to do, let us know how that goes?
 
G

gregr@lowfat.co.za

New Member
Joined
Mar 9, 2007
Messages
3
Hi

I have a compac (HP) XP SP2 and have the same problems.

I have read that there may be a problem with the drivers?

Can anyone help.

Greg
 
M

MJS

Member
Joined
May 17, 2005
Messages
28
I have given up trying to work with the E620! I am now using a E220 without any problems on the same laptop.
 
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