I am new in SA and would like to hire a domestic worker: some tips?

Janedo

New Member
Joined
Mar 27, 2019
Messages
1
Hi Folks,

I am a newcomer in Cape Town and would like to hire a domestic worker: what should I pay attention to when recruiting someone? Do you have any tips regarding the questions I should ask her during the interview process? According to your experience, what is the kind of person I should be looking for? Any tips would help.

Thank you in advance for helping me better understand how things work here,

Cécile
 

cupcake

Expert Member
Joined
Dec 17, 2015
Messages
4,711
Use a agency they will be able to answer your questions and help you find a good fit.
 

skimread

Executive Member
Joined
Oct 18, 2010
Messages
9,383
The domestic has to provide references which you can phone.

Best bet is to ask your neighbors or people you know here as you often have domestics working 1 or 2 day for them and they are looking for other work for other days
 

maumau

Honorary Master
Joined
Aug 13, 2009
Messages
15,081
Hi @Janedo and welcome.

Best advice - don't get one. It's a minefield epecially if you don't know the law.

If you decide to get a helper though :

First thing you need to do is decide how often you need a domestic. If you live alone once a week might be enough.
Establish her working hours
Sign a contract - VERY IMPORTANT
Agree on a salary. Does it include transport? UIF?
Read up on how much paid leave she's entitled to per year. How much paid sick leave too.

Ask neighbours/friends for recommendations. Do not hire anyone off the street - we'll I wouldn't.
 

Lupus

Honorary Master
Joined
Apr 25, 2006
Messages
22,978
Cleaning service, sweepsouth, cleaning queens etc... Do not hire a domestic it will more then likely turn into a pain in the rear when you're dragged to the CCMA to defend yourself.
 

Scooby_Doo

Executive Member
Joined
Sep 4, 2005
Messages
6,721
Hi Folks,

I am a newcomer in Cape Town and would like to hire a domestic worker: what should I pay attention to when recruiting someone? Do you have any tips regarding the questions I should ask her during the interview process? According to your experience, what is the kind of person I should be looking for? Any tips would help.

Thank you in advance for helping me better understand how things work here,

Cécile

Use something like SweepSouth.com

Much easier and less hassle then jumping through all the hoops that government wants you to do.
 

Gaz{M}

Executive Member
Joined
Feb 9, 2005
Messages
6,154
Whoever you hire, don't trust them. Hide your valuables and lock them away. Never leave temptation out in the open (jewelry box, cash in a drawer etc.)

They will take advantage. Especially the younger ones - they feel so entitled. Mine used my computer the other day to check her online university assignments (UNISA) without asking me.

If you can manage with just one or two days a week, that would be better,since they have less hold over you. But in that case I would just hire a temp from and agency and make sure I was around for the first few services to see what they do.

Overall, it is a mine field. Be prepared for anger and disappointment. But many of us just have no choice but to hire help to survive in this busy world.
 

Beyond.Celsus

Expert Member
Joined
May 29, 2018
Messages
2,319
We've always used foreigners and have had no problems.
They do good work, nothing has ever gone missing and none of the law issues.

Either that or a cleaning service which takes care of the legality.
Just don't hire a local on your own.
 

Frostee

New Member
Joined
Oct 30, 2019
Messages
6
We've always used foreigners and have had no problems.
They do good work, nothing has ever gone missing and none of the law issues.

Either that or a cleaning service which takes care of the legality.
Just don't hire a local on your own.
Agree
Hired someone recently, first time I hired a local, needed someone a good few months and into next year, ask a bijillion times if that’s possible, even gave her days off for clinic shots now says she’s well into pregnancy just didn’t want to not get hired, she keeps asking me to fire her?? Like she wants to go to ccma but I’m not,anyway the main thing is foreigners are just less of a headache I don’t have to tip toe around them without worrying about ccma, and they work harder, locals will still drag u no matter how much you look after them. Rant over
 
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Sensorei

Executive Member
Joined
Sep 15, 2008
Messages
5,239
You can't tell if someone is a thief from their CV or from an interview. Only go by referral. Good references are essential.

In South Africa thieving domestic workers are the norm.
 

Hephaestus

Forging
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Feb 24, 2016
Messages
29,834
Don't

Like others have said here, use a cleaning agency/ service. Much safer that way
 

Swa

Honorary Master
Joined
May 4, 2012
Messages
24,115
You can't tell if someone is a thief from their CV or from an interview. Only go by referral. Good references are essential.

In South Africa thieving domestic workers are the norm.
But I thought it's a profession. :unsure:
 

Shaun108

Executive Member
Joined
May 11, 2009
Messages
8,632
Use a domestic/gardening service instead of hiring poephols yourself. It'll save you a lot of headaches in the future.
 
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