I applied for Giga20 and got billed R4357.41

[michor]

[RESOLVED]I applied for Giga20 and got billed R4357.41

EDIT: Issue has been resolved




I've attached a pic to explain things. Please sort this out.

 

[Maverick Jester]

Ah, Cell C's wonderful billing department... run by morons and incompetents, all the while being completely unreachable...

PM Cell_C, he should be able to sort this out for you...

 

[Cell_C]

I've attached a pic to explain things. Please sort this out.

View attachment 56453

I got your PM "michor" i will follow it up. *DM*

 

[michor]

I got your PM "michor" i will follow it up. *DM*

Thanks Cell_C! Really appreciate it.

 

[Cell_C]

Thanks Cell_C! Really appreciate it.

HI michor

Thanks for bringing this to our attention. For some reason you were activated on a wrong package. 20gig/PM instead of Giga 20 for R189/PM.

I have activated the correct package. Incorrect subscription charges will be reversed.

I have PM'd you further details.

Regards
*DM*

 

[michor]

HI michor

Thanks for bringing this to our attention. For some reason you were activated on a wrong package. 20gig/PM instead of Giga 20 for R189/PM.

I have activated the correct package. Incorrect subscription charges will be reversed.

I have PM'd you further details.

Regards
*DM*

Thank you very much Need more guys like you at the call centre.

 

[GreGorGy]

HI michor

Thanks for bringing this to our attention. For some reason you were activated on a wrong package. 20gig/PM instead of
*DM*

Wait, so 20GB/m = R4357.41/m?
R218/gb?

 

[michor]

Wait, so 20GB/m = R4357.41/m?
R218/gb?

No. It's something like +R2000 per month. That is just the previous pro rata month combined.

 

[GreGorGy]

No. It's something like +R2000 per month. That is just the previous pro rata month combined.

So, 20GB whenever = R2000
but if I get 4x your contract, I get 20G + 60GB for 4x189?

Either way I look at it, that price per month for 20 straight up must be for the insane.