Gaming development house seeks a professional individual with the right attitude and ambition, to join the team in an IT support role. Individual to provide 3rd line IT support to staff whilst leading a small team.
EXPECTED OUTPUT
Lead small IT support team for a software development house in the gaming industry. This individual will be required to liase with management, create and execute IT strategies for the business.
ROLES AND RESPONSIBILITIES
* Provide mentorship to junior team members. * Communicates with local and remote parties to ensure the successful delivery of IT services. * Assess and implement plans for future growth in order to meet business needs. * Develop and use collabrative relationships to facilitate the accomplishment of goals. * Feedback to management, on a regular basis, on team performance and project progress * Sets goals and tracks performance progress for the team * Design, trial and implement IT solutions based on business requirements
CORE COMPETENCIES & QUALIFICATIONS
* Sound knowledge of Desktop, Server and infrastructure support processes and procedures * Identifies and ensures that the necessary processes and procedures are in place to meet business objectives * Desktop / Server support experience * Network knowledge (CISCO advantageous) – DNS / DHCP / ROUTING * Firewall knowledge (Checkpoint advantageous) * Certification preferred, but not required * After hours and weekend work will sometimes be required
PERSONALITY TRAITS / BEHAVIOURS * Positive "can do" attitude * Strong communication ability * Goal and delivery focussed * Consistent performer * Enjoys working in a team oriented environment * Self motivated
* Mentoring * Strong leadership ability
Forward all applications to reagan@sqpg.co.za
EXPECTED OUTPUT
Lead small IT support team for a software development house in the gaming industry. This individual will be required to liase with management, create and execute IT strategies for the business.
ROLES AND RESPONSIBILITIES
* Provide mentorship to junior team members. * Communicates with local and remote parties to ensure the successful delivery of IT services. * Assess and implement plans for future growth in order to meet business needs. * Develop and use collabrative relationships to facilitate the accomplishment of goals. * Feedback to management, on a regular basis, on team performance and project progress * Sets goals and tracks performance progress for the team * Design, trial and implement IT solutions based on business requirements
CORE COMPETENCIES & QUALIFICATIONS
* Sound knowledge of Desktop, Server and infrastructure support processes and procedures * Identifies and ensures that the necessary processes and procedures are in place to meet business objectives * Desktop / Server support experience * Network knowledge (CISCO advantageous) – DNS / DHCP / ROUTING * Firewall knowledge (Checkpoint advantageous) * Certification preferred, but not required * After hours and weekend work will sometimes be required
PERSONALITY TRAITS / BEHAVIOURS * Positive "can do" attitude * Strong communication ability * Goal and delivery focussed * Consistent performer * Enjoys working in a team oriented environment * Self motivated
* Mentoring * Strong leadership ability
Forward all applications to reagan@sqpg.co.za