I want my DSL refund,how can you help me?

CamiKaze

Honorary Master
Joined
May 19, 2010
Messages
14,580
There is no network coverage in my area. I paid 700 r for installation fee. So I want to claim my money back.
Hi @Memoh , can you please tell me who you were in contact with so that I can get to the bottom of this.

What product were you interested in buying?

Also, do note that we will be charging a service fee for the next 3 months as mentioned in the T's & C's when signing up, under the Cancellation clause.

Regards,
Senior Manager
 
Last edited:

isie

Honorary Master
Joined
Jan 16, 2010
Messages
12,581
I want my DSL refund please, how can you help me?
We sincerely Apologise for your bad experience, do note this is not normally an issue and refunds are processed in advance. We will investigate why this issue occurred and will personally endeavour that it does not occur in the future.

I have spoken to our accounts team and they have confirmed the refund for your DSL will be processed by COB today.


Yours faithfully
The DSL refund guru
 
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