I would like to know how to request for vodacom network pole installation into my property in the rural area. For cellphone and internet network

Dee'Barge

New Member
Joined
Sep 24, 2021
Messages
1
I would like to know how to request for vodacom network pole installation in my property. The property is in rural area and network is for cell phone and internet coverage.
 

Moto Guzzi

Expert Member
Joined
Apr 24, 2004
Messages
1,702
Are you sure below a pole is a good place for reception, just asking, not sure if they beam down as well.
 

Ivanr

Expert Member
Joined
Apr 5, 2008
Messages
1,444
I would like to know how to request for vodacom network pole installation in my property. The property is in rural area and network is for cell phone and internet coverage.
@Dee'Barge - A Very simple procedure, namely,
1-Compose a email to customercare@vodacom.co.za
1.1- Stating clearly your motivational reasons for your request.
1.2- Supply your area details and Gps coordinates.

2- Ensure that you receive a Service Reference number.
2.1- Allow for 7 business days response time.

3- If no acceptable response is not received, then.
3.1- Compose a properly constructed email to ceo@vodacom.co.za using your Service Reference in your subject line.

The use of these procedures has a reasonable chance of an good results with any Vodacom service matters.
The plus point is everything is in writing and not verbal.
 
Top