iBurst charging for service they are not supplying

[stockton]

I have the interesting situation with iBurst in that +/- 12 months ago they tried, vainly, to get me connected.
They have never got me connected but still, every month, there is a debit passed on my account which I have to get my bank to reverse.
This despite having spoken to their CEO, Mr Thami Mtshali <thami.mtshali@wbsmobile.co.za>.
This despite me NEVER having signed a debit order.
If you want my recommendation don't get involved with this company, they have no clue.

 

[Crash]

Normally, when you discontinue a service, you contact the accounts department not the CEO.

 

[Jongi]

One assumes you gave them your banking details when you signed on. And to have let it continue for 12 months as well. I am amazed at you to be honest.

 

[fishfly]

wahahahaha seriously didn't you tell your bank to put a stop to the debit? they can stop the same accoutn from debiting off your account...

and yeah crash is right you suppose to contact the accounts department not the CEO :lol:

 

[sihen]

lol