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- Thread starter Axis
- Start date
well, firstly I believe it is a she, Musa Mlangeni and her email address is musa.mlangeni@wbsmobile.co.za
Although you may as well not send the email as she won't read it because she doesnt care what you think
Although you may as well not send the email as she won't read it because she doesnt care what you think
Well maybe if they read enough e-mails they'll get the jitters.
I'd like to send an e'mail and be downright rude to her. Maybe she'll reply to that.
@ Slimothy
She'll care when they get a lot of cancellations and she finds herself out of a job
I'd like to send an e'mail and be downright rude to her. Maybe she'll reply to that.
@ Slimothy
She'll care when they get a lot of cancellations and she finds herself out of a job
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Simple Twist Of Fate
Senior Member
- Joined
- Dec 3, 2003
- Messages
- 705
Face IT
the bottom line is that WBS do-not are-not interested in building a business,
that is more than apparent from there lack of communications, lack of ethics, lack of integrity, and they are in themselves an absolute fiasco.
They do not see the bigger picture, and would prefer to grab and force R159.00 EXTRA from me, RATHER than to communicate.
They have not solved one single problem i have ever rquested,
not by phone or mail, EVER!!!
totsiens,goodbye,hlalakahle.....(OR IS IT MORE HAMBAKAHLE)..........WBS
Axis said:
the bottom line is that WBS do-not are-not interested in building a business,
that is more than apparent from there lack of communications, lack of ethics, lack of integrity, and they are in themselves an absolute fiasco.
They do not see the bigger picture, and would prefer to grab and force R159.00 EXTRA from me, RATHER than to communicate.
They have not solved one single problem i have ever rquested,
not by phone or mail, EVER!!!
totsiens,goodbye,hlalakahle.....(OR IS IT MORE HAMBAKAHLE)..........WBS
This has nothing to do with AA! I know there are white people at WBS so what does AA have to do with not giving a fu©k?craigsa said:One thing to say -- Affirmative Action !! Got to love it.
Isn't their CEO white? It's his responsibility to make sure the customers are happy. He can choose to hire another person if we're not happy with the new manager.It's all about attitude. Greed will get you nowhere WBS
As to AA, EE or BEE ... who cares ... it's about customer service...
But for those interested have a look at: http://www.wbsmobile.co.za/ourteam.php ... Should clarify things.
But for those interested have a look at: http://www.wbsmobile.co.za/ourteam.php ... Should clarify things.
CyberMatix
Well-Known Member
- Joined
- Dec 12, 2004
- Messages
- 405
WBS is a BEE company, and it has everything to do with that. Their actions and reactions are typically that of a BEE company.
That means for you that don't know, or don't wish to know, that you have to enrich yourself to the maximum amount, in the shortest possible time, no matter how badly you treat your customers, or how bad your service is.
craigsa, to be politically correct in South Africa these days, and specifically on this forum, you need to be blind to the obvious, or at least act like you are.
That means for you that don't know, or don't wish to know, that you have to enrich yourself to the maximum amount, in the shortest possible time, no matter how badly you treat your customers, or how bad your service is.
craigsa, to be politically correct in South Africa these days, and specifically on this forum, you need to be blind to the obvious, or at least act like you are.
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regardtv is that URL correct to view the people that are ripping us off as it times out here for me.
http://www.wbsmobile.co.za/ourteam.php
Nevermind it works, must have been my connection
http://www.wbsmobile.co.za/ourteam.php
Nevermind it works, must have been my connection
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CyberMatix
Well-Known Member
- Joined
- Dec 12, 2004
- Messages
- 405
This is the key!
This approach enables WBS to successfully provide solutions and implement a world-class system beyond client satisfaction.
The key lies in the word BEYOND. This means that their implementation has no correlation (it is beyond - so no connection) with any client satisfaction. It's been here all the time staring us in the face.
It's definitely beyond me that a company can survive that is technically so utterly incompetent.
This approach enables WBS to successfully provide solutions and implement a world-class system beyond client satisfaction.
The key lies in the word BEYOND. This means that their implementation has no correlation (it is beyond - so no connection) with any client satisfaction. It's been here all the time staring us in the face.
It's definitely beyond me that a company can survive that is technically so utterly incompetent.
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LoneGunman
Expert Member
- Joined
- Sep 23, 2003
- Messages
- 4,552
re vote with your wallet - I second that.
I remember months ago, when I was still naive enough to think that I could 'explain' things to WBS enough to make them improve their service, saying to Shaun Green
'How many Sentech employee's are now able to boast about working for Sentech, given their totally lousy industry-wide reputation?'
And he winced. He at least understood the hole IBurst were/are digging for themselves.
You can't 'convince' Iburst to improve their service, or 'explain' things to
them, or do anything whatsoever as an individual that will make your service
with them better - except to cancel and stop them from getting your money.
That's all IBurst want from you - that regular payment. Nothing else matters to them.
If you can't get ADSL, then maybe try Sentech even, as a short term
measure - they've been beaten so bloody they might be slightly more
responsive and obliging than IBurst at this point.
(Maybe check on the MyWireless forum and ask folks there re speeds/service/contractual aspects, just as a Plan 'B' - in order to deprive IBurst of your money, while keeping some sort of Net service ahead of
eventually getting ADSL or 'other'.)
I remember months ago, when I was still naive enough to think that I could 'explain' things to WBS enough to make them improve their service, saying to Shaun Green
'How many Sentech employee's are now able to boast about working for Sentech, given their totally lousy industry-wide reputation?'
And he winced. He at least understood the hole IBurst were/are digging for themselves.
You can't 'convince' Iburst to improve their service, or 'explain' things to
them, or do anything whatsoever as an individual that will make your service
with them better - except to cancel and stop them from getting your money.
That's all IBurst want from you - that regular payment. Nothing else matters to them.
If you can't get ADSL, then maybe try Sentech even, as a short term
measure - they've been beaten so bloody they might be slightly more
responsive and obliging than IBurst at this point.
(Maybe check on the MyWireless forum and ask folks there re speeds/service/contractual aspects, just as a Plan 'B' - in order to deprive IBurst of your money, while keeping some sort of Net service ahead of
eventually getting ADSL or 'other'.)
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what a disgusting comment, it has nothing to do with being white or black, and like rebel said the CEO is white. I think this comment reveals more about the author than the topiccraigsa said:One thing to say -- Affirmative Action !! Got to love it.