If you're a Vodacom customer, scammers probably have access to your personal information and can use it to spend your money without your consent.

sutekj

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Apr 28, 2008
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This happened to me, and looks like it's happening to a lot of people.

On 9 April I received this quote with Vodacom services I don't recognize, and never asked for. See image attached. 2 days later I got a payment notification for this amount going off my bank account.

I know the scammers got my information from Vodacom, because the delivery address on the quote has a misspelling in that only Vodacom has for me.

The quote specifies a dealer name as "Four Square Group". I checked on LinkedIn and found this company's CEO is an ex-Vodacom employee. He used to have the role of "Head of People" at Vodacom. I also checked the reviews for this company on Google Maps and found more reports of people saying that they commit fraud on their Vodacom accounts. Link

So it looks like they either stole customers' private information from Vodacom, or they have a deal with Vodacom to use our private information to try upsell people on Vodacom services. And when they're not able to make enough sales, they just commit identity fraud and open accounts in peoples' names without consent.
 

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To make things worse, I just got another call from such a company trying to sell Vodacom upgrades to me. They knew my name before I've said a word. It's possible it's the very same company even. Or it's a different company that has my private information because Vodacom doesn't respect your privacy.

So I'm expecting new fraudulent invoices on my account soon.

Of course Vodacom has no incentive to stop this practice, because they lose nothing from it. And for every fraudulent invoice they send there is a chance it never gets reported and they just make free money from it.
 
Believe it or not. Just got new fraudulent charges from Vodacom. This time 2 separate fraudulent invoices for R4,500.
 
This happened to me, and looks like it's happening to a lot of people.

On 9 April I received this quote with Vodacom services I don't recognize, and never asked for. See image attached. 2 days later I got a payment notification for this amount going off my bank account.

I know the scammers got my information from Vodacom, because the delivery address on the quote has a misspelling in that only Vodacom has for me.

The quote specifies a dealer name as "Four Square Group". I checked on LinkedIn and found this company's CEO is an ex-Vodacom employee. He used to have the role of "Head of People" at Vodacom. I also checked the reviews for this company on Google Maps and found more reports of people saying that they commit fraud on their Vodacom accounts. Link

So it looks like they either stole customers' private information from Vodacom, or they have a deal with Vodacom to use our private information to try upsell people on Vodacom services. And when they're not able to make enough sales, they just commit identity fraud and open accounts in peoples' names without consent.
Thats why my phone is purposely not smart, and no transactions from a phone. If you do not know this yet, well learn the hard and quick poor way then....The digital criminals are always one step ahead in a cindicative cloud.
 
Thats why my phone is purposely not smart, and no transactions from a phone. If you do not know this yet, well learn the hard and quick poor way then....The digital criminals are always one step ahead in a cindicative cloud.
What?

Sure, go live in the bush.
Did you send this comment via post so that the "digital criminals" dont get you.

What a useless comment.
 
s..t happens, but I will stay with Vodacom. Ran away from MTN, they dont deserve my money.
 
This would NOT surprise me at all.... Vodacom are almost a like a bunch of criminals and thugs themselves.
They allow all kinds of criminal activity on their network and are conscious and well aware of it and do very little about it.
It's happened to me myself, and you hear horror stories about it every day...
We have challenged them over and over again to improve the situation with very little success.







 
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